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MFC-J491DW

3.5

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.51,611 reviews
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    jim s.'s profile image
    jim s. 
    4 years ago

    works as it should. it works like it is supposed to. 

    Special Ops Guy's profile image
    Special Ops Guy 
    4 years ago

    Nice printer once replaced by Brother Unfortunately out of the box my new printer was DOA. It would not recognize the black setup toner cartridge during initialization. Called Brother tech support, who is only Mon-Fri 9-9et, they tried several things, then ultimately decided to replace the printer. The replacement printer arrived 4 days later, went through setup in less than 10 minutes, and it was on our wi-fi ready to go. The native print drivers in Win10 and IOS could print to it without problem. Needed to load Brother's s... read more

    Kim Johnson's profile image
    Kim Johnson 
    4 years ago

    Good printer!!! No problems. Easy set up. Print quality is good. Value deal for the money. Brother is a known dependable brand. Just watch out for paper jams. Make sure to fan out your printing paper. This is my second Brother printer they last pretty darn well!! 

    Elizabeth's profile image
    Elizabeth 
    4 years ago

    Great Printer Lots of features for the money! Nice, quality machine. Documents and photos print beautifully. Great instructions for easy set up. Love the quick, easy way to load ink cartridges. Love that the control panel tilts out, making it very easy to read and operate. Love the software, especially the ControlCenter4 for printing photos. I haven't found anything I don't like about it. I do wish it had the capability to manually feed one sheet of paper, but that feature is available on the more expensive Brother printers,... read more

    James Heizyk's profile image
    James Heizyk 
    4 years ago

    Worth the money Didn't need tech support. Easy to setup. Works great 👍 

    Ukedoc's profile image
    Ukedoc 
    4 years ago

    easy to install I got this to replace a Canon which would no longer connect to our home network. This was a breeze to install, connect and use. Love that the touch screen rotates out so easier to see. Only issue is that occasionally i get an error message to clear a jam in the back-which is kind of a pain to reach and has never actually had a jam..... 

    Joemack's profile image
    Joemack 
    4 years ago

    So far so good Have not used that much. Very happy as of now 

    Sonia Franklin's profile image
    Sonia Franklin 
    4 years ago

    All in one Love all of the features sometimes it gets jammed and there's no paper really jammed but it's an easy fix 

    Reb's profile image
    4 years ago

    So far so good A friend of mine, who is a techie, recommended this specific model... replaced an HP that I hadn't had very long, but it gave out. 

    Frequently asked questions about MFC-J491DW

    How is MFC-J491DW rated?

    MFC-J491DW has a 3.5 star rating with 1,611 reviews. 

    When is MFC-J491DW open?

    MFC-J491DW is closed now. It will open tomorrow at 9:00 a.m.