MFC-J985DW's cover image

This profile has been claimed by the business owner or representative.

MFC-J985DW

3.9

    About this business

    3.92,930 reviews
    Select a rating
    Josh A.'s profile image
    Josh A. 
    8 years ago

    Worked well for awhile. Now it takes forever a ... Worked well for awhile. Now it takes forever a print to start, than it just keeps printing the same pages over and over. Will print a job, than 30 minutes later we'll hear the printer printing again, the same job. 

    chandu's profile image
    chandu 
    8 years ago

    Worst printer i have so does not work as expected. Need to shut down and turn on to print every time .Worst printer i have so far 

    Three little monkeys's profile image
    Three little monkeys 
    8 years ago

    Buyer Beware Pros: You don't have to worry about buying expensive replacement ink because your printer may not last long enough to run out of ink. Cons: Printer lasted barely one month before dying. And just as I need to print important documents. And support isn't available on the weekends. But everything online points to a hardware failure. Hopefully Brother will take care of the situation when they finish up their restful weekend. 

    kyle's profile image
    kyle 
    8 years ago

    Do not purchase before you purchase any brother product look at the thousand of videos on youtube of people trying to get brand new brother printers to work. total garbage. 

    Emmabess1's profile image
    Emmabess1 
    8 years ago

    This printer does not print labels without an excruciating work-around. When I purchased this printer I was impressed by the ink supply and cost compared to my old HP. I was tired of buying ink (up to $80 every two months) and this Brother printer was offering me a different approach to buying ink. I am now debating buying a cheap (with super expensive ink) HP just to print labels, which as a teacher, I need to print once a week. After contacting Brother, they acknowledged that this printer is not meant to print labels, but ... read more

    ChooseLove's profile image
    ChooseLove 
    8 years ago

    Hope this one is it! So far so good. Purchased because it was featured as #1 best overall home printer. Set up all took less than 15 min and I was printing wirelessly. At first the setup page was confusing because it asked to install the start up ink. I did not find any ink labeled start up. There were 3 individually wrapped bags which held the ink. All 3 bags had identical products, so I ended up using the contents of 1 bag. I'm left with 2 sets of ink now , and I won't call that a 2 year supply. With my canon printer I was... read more

    AbKap4's profile image
    AbKap4 
    8 years ago

    Color printing is very pale I thought I would really like this and I would if I didn't need to print colors... the color printing is very pale/faded despite changing the settings and trying different paper. I returned it because I really needed a printer that would print brighter colors. What a shame... I had such high hopes and I am sad to have to return it. The stop sign on top is from my cheap Canon printer and the one on the bottom is from the Brother printer. 

    ollie's profile image
    ollie 
    8 years ago

    Brother Printer - Horrible I should have returned it. It's very poorly made. It's very slow and the paper holder that pulls out is really crap. It constantly falls off. The ink does last longer than my former HP and the ink is less expensive. Still not worth it. 

    Harvey Johnson's profile image
    Harvey Johnson 
    8 years ago

    Worked at first Now it just says "no pc found on the network". It worked right after installation but that's it. Now I have to reinstall the software on my computer every time I want to scan something. 

    Frequently asked questions about MFC-J985DW

    How is MFC-J985DW rated?

    MFC-J985DW has a 3.9 star rating with 2,930 reviews. 

    When is MFC-J985DW open?

    MFC-J985DW is open now. It will close at 6:00 p.m.