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Print This is not a "Karen" review; I have genuine critiques regarding the performance of this printer. I work in prints quite literally all the time and it will be my full time job once I graduate. This printer is not necessarily budget friendly for a college student but it seemed good at first for me to try and investing in. The first printer that came to me had issues printing colors smoothly and with saturation. There were horizontal strokes of patchiness so I contacted Brother regarding this issue. They determined it wa... read more
Business response:
We are sorry that you are experiencing still print quality issues with your Brother MFCL3770CDW and we understand your frustration. We'll be happy to help you. Keep in mind Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support, if you keep having issues with your Brother machine please contact us back to make sure any of your issues related to the Brother machine are resolved.
No Toner Error Just started receiving the dreaded "No Toner "error even though I have new, genuine, Brother toner cartridges. Took everything out, cleaned the contacts, replaced everything carefully with no improvement. Customer support says I have to get it serviced even though it's only 9 months old. Used to love Brother MFCs but this is the second one I've had develop a fatal error in the last 18 months.
Business response:
We are sorry that you are experiencing toner issues with your Brother MFCL3750CDW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Over Rated Printer Don't purchase if you're after good printing quality as this model certainly doesn't do that well at all
Business response:
Thank you for your review and we are sorry to hear that you are experiencing print quality issues. Please contact our Technical Support team using this link for assistance with your Brother product: https://www.brother.com.au/en/support
hello The software that comes with the printer leaves a little to be desired. Maybe a picture editing program, or OCR program.
Few minor hiccups - otherwise good printer I have had this printer for a while now. it drops connection from the wifi for no apparent reason. Also for some reason it has stopped scanning both sides of the page. I will have to google the cause and hopefully rectify the problem. Having said all this, I am happy with the printer overall and would not hesitate to recommend this printer.
Not recommended! Not the quality product we had hoped for!! It was purchased to replace an existing printer from another company but that was the worst decision ever... do not recommend!!
Business response:
Thank you for taking the time to leave a review. Please contact our Technical Support team using this link for assistance with your Brother product: https://www.brother.com.au/en/support
Will not stay online This printer was fine for the first few months. Now it jumps off-line at least once a day. It requires that I reboot every single day.
Business response:
We are sorry to hear that you are experiencing connection issues with your Brother MFC-L3750CDW printer and we'd like to help. We have many helpful resources on our support website which should address this issue. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcl3750cdw
Good printer. Lousy technical support. Prints well. Cannot connect to print via wireless. Have downloaded new installation files and cannot get Windows 10 to recognize driver. No help on website. will not purchase another brother machine.
Business response:
We are sorry to hear that you are experiencing issues with your Brother MFC-L3750CDW printer and we'd like to help. We have many helpful resources on our support website which should address this issue, such as the following link: https://help.brother-usa.com/app/answers/detail/a_id/157521 If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcl3750cdw
MFC-L3750CDW has a 3.8 star rating with 765 reviews.
MFC-L3750CDW is open now. It will close at 6:00 p.m.