Mindpath Health Corporate

Vi t 

on BBB

a year ago

A group of unprofessional thugs that do nothing to support patients. Make you have a credit card on file to be even make an appt. I have two medical insurance coverage companies, have never paid a copay to them ever. Now they won't let you make an appt without a credit card on file for them to charge your card for any reason of which is illegal. Find a better solution for yourself. 

Mattias S 

on BBB

a year ago

I read the medical records I requested from you and they were so incredibly unfair for me. For example, you said something about knowing where i was at an appointment and knowing where i was, meant im doing a lot better. I knew where i was because i need to use maps EVERY SINGLE time i leave the house, so yes when i map somewhere i usually have to know the address im heading to. Ill never get better if you tell doctors i dont need it. Incredible 

Irene W 

on BBB

a year ago

Well , I was inspired by a patient that spoke of her experience with lifestance health and wanted to share my experience with mindpath health . Goodness GOd bless her because i know how scary this is(paranoia and poltical ; iam not in political and upset ) and how on attack you can feel especially with mental health and relying on people to say you are sane. You are not doctors to me . Doctors speak the truth and are suppose to have the best interest of the patient in mind. TO over charge you and then prescribe then lie and ... read more

Kyle S 

on BBB

a year ago

Mindpath buying up all the mental health coverage in the area has been the worst thing to happen since the privatization of insurance. 

PATRICIA H 

on BBB

a year ago

My therapist was good, however I didn't know that EVERYTIME we spoke, I found it strange that she would ask if I needed a refill. So I was being charged almost ****** plus ****** something for her asking did I need a refill. So I was going through a hard time so I was speaking with her 2 or 3 times a week. I really don't like being taken advantage of and they did. 

Erin B 

on BBB

a year ago

Completely disappointed with this facility and their practices. I am struggling with ***/PPD and finally reached out to make an appointment. Their first available was 2 months away (which already felt like a very long wait). The day of my appointment they called to cancel because the provider was sick and told me the next appointment I could have would be another 2 months from my first scheduled appointment. That's a total wait time of 4 months of struggling! Their only answer was "there's nothing we can do". I can't speak f... read more

Al D 

on BBB

a year ago

Id give 0 stars if it was possible.MindPaths billing practices in recent months have changed so that there has been multiple instances where they are sending patients bills prior to applying insurance adjustments but after insurance has paid.This is really despicable as far as a business practice goes. Mindpath is a mental healthcare provider so is treating people for anxiety and other conditions while their business practices are now causing more anxiety due to seeing significant and unexpected medical bills because their s... read more

Jenny A 

on BBB

2 years ago

When I contacted Mindpath for the first time, I told them that I was looking for a therapist that I could meet with weekly or biweekly long-term. I had to wait a few months for my first appointment, and the therapist was great. At the end of the call when we were scheduling the next visit, the therapist told me that she didnt have any appointments for three months and that I could try setting something up with another therapist or I could wait for three months. I was super disappointed, I felt like I had been very clear when... read more

Stephen M 

on BBB

2 years ago

My experience with Mindpath Health has been quite frustrating. The psychiatrist I encountered seemed rather robotic and lacked warmth, which, while understandable given their role, could have been improved upon. Additionally, I have been erroneously charged for no-shows, despite valid reasons for appointment rescheduling, such as poor phone connections.Furthermore, there have been administrative issues, such as billing discrepancies, including a $510 charge for a session that was meant to be covered by insurance. As someone ... read more