Mindpath Health Corporate

Kris B 

on BBB

2 years ago

I can relate with many of the previous reviews. From billing non-existent appointments to the stressful calls and many hours of my life spent on hold or calling all over town to find my medication. Waiting for my provider to send it in (sometimes over two weeks) only to find that the pharmacy no longer has it...and it's on backorder. So another round of phone calls, long holds, many times no return calls, and the reminders that the provider has another 72 hours before they are on the hook to respond. It is a circus and a poo... read more

Brandon H 

on BBB

2 years ago

I was recently a patient with Mindpath Health and it started off great. But my Psychiatrist was very robot-like and cold. She also refused to refill my prescriptions until I got my bloodwork done. Lady, regardless I still have epilepsy, ptsd and anxiety and I need the medication. What is wrong with you?? I could of got more care from a cardboard box. However this is not what my review is for or why I canceled. I finally had enough when they charged me $70 for the second time for rescheduling my appointment. I have to go to w... read more

Shannon F 

on BBB

2 years ago

No denying that I could use some therapy. Have adult ADD and the attention span of a flea. Missed the appointment, covers by insurance. The missed appointment fee is 60 freaking dollars. The never ending bills prompted me, finally to call and make a payment arrangement as I had the impression that the arrangement would be reasonable. Their only response was to pay $50. If I could of paid the $59, Whats ten more bucks?!!?? That is NOT a payment arrangement. That fee is RIDICULOUS. As are their judgmental and arrogant staff. T... read more

Cynthia H 

on BBB

2 years ago

Out of the blue I receive an unsolicited email telling me to fill out my information.. I have never heard of or done business with this company - no explanation about the company or why I was being asked to fill in my information. Not only very sensitive information about my self as well as insurance and credit card number. After looking into the company I will NOT be entering any information. I receive almost daily texts asking for the information. 

Jeff F 

on BBB

2 years ago

I am writing to express my disappointment with Mindpath Health's approach to patient care in the case of my mother, who has been a patient of the same clinician for over a decade. My mother is in the early stages of Alzheimer's disease and has a considerable hand tremor. She no longer drives and is largely homebound, and access to her provider via telehealth is very helpful. However, her cognitive issues and tremor are providing increasing challenges, and she has difficulty answering or placing calls.This came to our attenti... read more

Ann r 

on BBB

2 years ago

The staff at the location on ********** in ********** is AWFUL. They are extremely rude, god forbid you return your doctors call and they have to lift a finger to take down a note. My doctor had mentioned if I was still having sleeping problems to call the office and shed prescribe an antihistamine. So I called the office and the first girl was nice and put a note to my doctor to call me back. I missed the call back so called the office and the next girl V was huffing and puffing the whole time, being condescending and sarca... read more

Janis W 

on BBB

2 years ago

Just to be clear, I only left one star because it would not let me give ZERO STARS. Mindpath is the worst place to go for any mental health services. While my dr was AMAZING, working with this company on billing and getting insurance situated is basically giving me a mental breakdown. Please, do yourself a favor and do not use this company. So disappointing because the dr I was see was the first dr who actually listened and heard you. 

Lisa T 

on BBB

2 years ago

Not able to get a response for my clinical questions AND now have to deal with trying to find someone who will answer my calls and provide me answers to why I'm charged $560 for the visit when I was told that my insurance is in-network. 1. I uploaded my insurance and informed them that the insurance would be valid on 7/1/23. On 6/30/23, they told me that my insurance wasn't valid yet. I again explained that the insurance would be valid on 7/1/23. The representative took down the member ID, group ID, insurance phone number, a... read more

Emily B 

on BBB

3 years ago

I received a text that said I had an appointment with Mindpath, yet I have never been a patient. I tried to call to see why this is, if Im going to be charged, how I can cancel an appointment I never made, and I havent been able to get a hold of anyone using three different numbers and emails. If Im charged (how did they even get my information?), I will be livid.