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MINI

4.7

About this business

Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more

Location details

8712 W. Broad St., Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,191 reviews
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Retired@72's profile image
Retired@72 
7 years ago

"Not just assumptions about us." When we first entered the dealership, I hadn't decided on sporty or practical, but Steve was a perceptive listener. He helped us determine what was really important for us, beyond just the usual about our budget. Steve is incredibly knowledgeable about BMW features, and the benefits they offer for the BMW experience. Then he searched and found the right X 1 to meet my needs and budget. The purchase experience was comfortable -- good information to get everything right, and decide which extra ... read more

Cole Spalding's profile image
Cole Spalding 
7 years ago

"Awesome experience" We live two hours away and found the car we wanted on Richmond BMW website. Did everything remotely and Nick and Anton helped us withe process. Nick was especially responsive and made sure all the details were handled promptly and had the car delivered to us. Could not be happier. 

FRS's profile image
7 years ago

"Great Sales Rep and Chillax environment" First of all, if you are planning to buy a car from this dealership ask for STEVE LERNER! I did my research on many dealerships and sales reps for the car I wanted. This reviews is only for the sales side. Steve is very personable, lively, and straight-to-the-point guy. He will assist you in any ways possible without meandering or adding fluff, to which, I really liked. I was in the market for a 2018 Camry. I stumbled upon Richmond BMW from www.cars.com and they happened to have one ... read more

cdelpal's profile image
7 years ago

"Great experience. No regrets." Steve was an awesome salesman. I found my car via a nationwide search on autotrader and was trying to settle on a deal from 2500 miles away. With me being so far away, I had to rely on the dealership more than I normally would, but Steve made it easy. He always answered my questions and was willing to tolerate all my ridiculous requests without complaint. I don’t know when the guy stops working as I even received follow up emails from him between 2 and 3 AM. He really went above and beyond to ... read more

cdelpal's profile image
7 years ago

Steve was an awesome salesman. I found my car via a nationwide search on autotrader and was trying to settle on a deal from 2500 miles away. With me being so far away, I had to rely on the dealership more than I normally would, but Steve made it easy. He always answered my questions and was willing to tolerate all my ridiculous requests without complaint. I don’t know when the guy stops working as I even received follow up emails from him between 2 and 3 AM. He really went above and beyond to make sure I got what I needed, e... read more

Pretz's profile image
7 years ago

I visited many dealerships and test drove many luxury SUV’s. I started a spreadsheet comparing exterior color, interior color, luxury, tech package safety package , maintenance package and convenience to my house. I talked to friends about what they drove and if they were happy with their choices. I decided on the 2018 BMW X3. I am very happy with my decision. And in April 2018 Consumer Report voted the BMW X3 the number one luxury SUV. The team at Richmond BMW Broad Street were awesome. Steve Lerner helped me after my purch... read more

EMC123's profile image
7 years ago

I don't give ratings to individuals very often, but I would like to give special thanks to Steven Lerner, Client Advisor, who takes change of issues and resolves them quickly. He is also extremely knowledgeable regarding BMW cars and services. I would also like to thank Tim Peterson, Services Advisor, who is also and individual who you can depend on with any issue you present. It is always a pleasure to deal with Tim in the service department. 

sparker's profile image
7 years ago

Steve Lerner- refreshingly honest and accommodating in his making the purchase happen. Never did I get frustrated or uncomfortable during the proceedings. Every one involved on all levels were upfront, relaxed and non- pressuring. Appreciated everyone making this purchase stress free. 

TraceyCruz's profile image
TraceyCruz 
7 years ago

Steve Lerner and Akshay Mahale were amazing in the purchase of my new car yesterday! Steve proved himself worthy of his reputation - he was blunt, honest, and no-nonsense, which I greatly appreciated. He was really knowledgeable about the car and his follow-up has been excellent already. I felt he really cared, and he gave me real and honest feedback. Akshay also went out of his way to help me make the financing work - I feel like I truly got the best deal possible. GREAT TEAM! I will, of course, be back! Tim, in service was... read more

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.7 star rating with 1,191 reviews. 

When is MINI open?

MINI is closed now. It will open at 9:00 a.m.