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Morehead Honda
- Car Dealers
- Newburgh, NY
About this business
Location details
1000 Auto Park Pl, Newburgh, NY, 12550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Was supposed to get service done to my car and called to schedule the appointment with a Groupon that they confirmed they would take a month ago. They called today. A day before my appointment, that I had to move my entire schedule around for, to tell me that they would not be honoring my groupon for said appointment and I would have to pay full price if I wanted the service done. Very unprofessional and inconsiderate.
Business response:
I’m sorry Shauna, we only accept Morehead Honda Coupons. I am more than happy to offer an discounted service for the inconvenience, please call (845)561-3800 and I would be happy to assist you.
As the owner of Car Concierge Plus, a nationwide car buying and leasing consulting business I work with hundreds of dealerships a year across the country. When I tell you that this dealership is one THE WORST dealers I’ve ever dealt with that is an understatement. Their sales staff are some of the laziest people I have ever worked with and I guarantee that the management is no better as the ones that trained them. Stay far, far away from this place and go get a Honda anywhere else - you’ll thank me later.
Business response:
Hello Tom, I’m sorry to hear you didn’t have a good experience with our sales department. We strive for all our customers to have a excellent experience when they are with us. Please call Jennifer at (845)561-3800 ext. 2294 to look into this matter. Thank you
Worst customer service experience! Unprofessional, unless you call yourself for follow-up, you will never get a call back from service dept! You are better off taking your vehicle elsewhere for routine maintenance.
Business response:
Hello Mohamed, I would like to look into this matter for you, unfortunately I do not see you in our system. Will you please call 845-561-3800 ext 2294 and ask for Jennifer.
Either Incompetent mechanics or repair scam the last 4 times I’ve been in
I was considering purchasing a 2017 CRV Touring and gave them a deposit in the form of a personal check. After checking with my credit union, I decided not to buy the car now and wait until Spring when prices go down a bit. Yesterday morning I informed my sales person, Aaron Kent, of my decision and told him I’d like to pick up my check. He said he would check with his boss and get back to me. Never heard from him! At the end of the day I spoke to my credit union and stopped payment on the check. Today I was notified that Mo... read more
Worst service department. Should be shut down and service management very rude and think they know everything. The lady in service loaner vehicles should be fired.
This company just charged my mother $49. To remove tint from two small triangle windows on a two door Honda Civic... not the driver and passenger windows the two small ones behind it... I paid $10. To get the original taken off... just cause she is an older female doesn’t mean she’s stupid
Stay completely clear of this dealership. Worst service I’ve ever received and have purchased many cars in my lifetime. No one returns calls (except Jackie) Bought a Mini Cooper over Month ago that had 67k miles and had to bring it back to the dealership immediately for an engine noise. None of the techs could figure out what it was and after insisting they took it to a Mini Cooper dealership to determine the problem. Come to find out a new motor is needed. Since Jackie, (who is the only person at Morehead with proper custo... read more
I have never written a bad review before, however I feel like consumers should know and beware of this dealership. My daughters lease was up and she opted to purchase the car after tossing the idea of a new lease up. We were approved for the new lease through Honda financial and when she changed her mind about a new purchase, I called Honda finance directly and they told me the could convert the loan application from a lease to a lease buyout. The dealership told me they would buy the car from Honda, certify it as a used car... read more