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Mutual of Omaha Mortgage

4.8
  • Mortgage Lenders
  • Columbus, OH

About this business

FinanceMortgage Lenders

Location details

355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8573 reviews
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Harvey B Karpiel J.'s profile image
Harvey B Karpiel J. 

Verified by Mutual of Omaha Mortgage

a year ago

Shawn was always available either by phone or text day or night weekends or weekdays. He answered all my questions quickly and completly 

Business response:

Harvey, it's been a pleasure working with you through this process. Making myself available to you is key, as I know buying a home is a big decision and can be stressful. I appreciate you taking the time to leave a review! 

Toni G.'s profile image
Toni G. 

Verified by Mutual of Omaha Mortgage

a year ago

Anwar was responsive, patient, and helpful. 

Business response:

I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Toni. Ensuring that I am responsive, patient, and helpful is my top priority. Your 5-star rating is greatly appreciated. Thank you for taking the time to share your feedback. I look forward to assisting you again in the future. 

Joshua N.'s profile image
Joshua N. 

Verified by Mutual of Omaha Mortgage

a year ago

Matt communicated well and kept us up to date. He also made sure we understood what was going on and why. i would recommend using Matt to my friends and family. 

Business response:

I am grateful that you took the time out to leave us a review. Please let us know if there's any way Keller Home Loans can help you further. 

Alexander H.'s profile image
Alexander H. 

Verified by Mutual of Omaha Mortgage

a year ago

Easy to work with, communicated well! Knew how to meet my client's needs. 

Business response:

I'm thrilled to hear that your experience was less stressful and even enjoyable, Kendra! Your kind words truly mean a lot. Being passionate about my work makes it easy to ensure my customers are comfortable and informed throughout the entire process. Thank you for giving Mutual of Omaha Mortgage and me the opportunity to serve you. If you need anything else in the future, don't hesitate to reach out. - Cody Gibson 

Joshua L.'s profile image
Joshua L. 

Verified by Mutual of Omaha Mortgage

a year ago

Closing costs kept getting higher and higher with every disclosure. It would be best to calculate this from the get-go. 

Business response:

I appreciate your feedback, Joshua. It is indeed important that our customers fully understand the breakdown of closing costs from the beginning. I apologize if the disclosures seemed confusing or unexpected. I assure you that we are already working on improving the clarity of these costs in the early stages of the mortgage process. I truly value your input and thank you for bringing this to our attention. I am hopeful that your next experience with Mutual of Omaha Mortgage will be better. 

Joshua L.'s profile image
Joshua L. 

Verified by Mutual of Omaha Mortgage

a year ago

Closing costs kept getting higher and higher with every disclosure. It would be best to calculate this from the get-go. 

Business response:

I appreciate your feedback, Joshua. It is indeed important that our customers fully understand the breakdown of closing costs from the beginning. I apologize if the disclosures seemed confusing or unexpected. I assure you that we are already working on improving the clarity of these costs in the early stages of the mortgage process. I truly value your input and thank you for bringing this to our attention. I am hopeful that your next experience with Mutual of Omaha Mortgage will be better. 

Jose I M.'s profile image
Jose I M. 

Verified by Mutual of Omaha Mortgage

a year ago

No complaints, everything went smoothly, the process was easy and fast. Thomas answered every question we had and was professional . Thank you very much! 

Business response:

I'm thrilled to hear that you found the process smooth and fast, Jose. It was my pleasure to answer your questions and assist you throughout the mortgage process. Your positive feedback is greatly appreciated. Thank you for choosing Mutual of Omaha Mortgage, and if you ever have more questions in the future, don't hesitate to reach out. - Thomas 

Tyler Y.'s profile image
Tyler Y. 

Verified by Mutual of Omaha Mortgage

a year ago

Shawn made it very easy till understand what is going on and to understand what we needed to do on our end to get things going. 

Business response:

I'm thrilled to hear that you found our process straightforward, Tyler. It was my pleasure to help you understand what was needed for us to move forward. Your feedback is greatly appreciated and it's always fantastic to hear when we're hitting the mark! If you have any other questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage. 

Marcos Perez L.'s profile image
Marcos Perez L. 

Verified by Mutual of Omaha Mortgage

a year ago

Thomas went above and beyond keeping updated and making the process fast and efficient 

Business response:

I'm really glad to hear that you found the process efficient and quick, Marcos. Your feedback is greatly appreciated. It was truly a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. Please feel free to reach out if you ever need anything else. Thank you for the 5-star rating! 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 573 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.