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Mutual of Omaha Mortgage

4.8
  • Mortgage Lenders
  • Columbus, OH

About this business

FinanceMortgage Lenders

Location details

355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8573 reviews
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Patrique Matthieu V.'s profile image
Patrique Matthieu V. 

Verified by Mutual of Omaha Mortgage

a year ago

Thank you Matt 

Business response:

I really appreciate the feedback and am looking forward to working with you again. 

Jeremy Lee D.'s profile image
Jeremy Lee D. 

Verified by Mutual of Omaha Mortgage

a year ago

Curt us responsive, respectful and communicated after-hours in order to set my mind at ease. Although I'd have been fine with waiting until the next business day, Curts intention to set my frustrations at ease are admirable and appreciated. Highly recommend. 

Business response:

Thank you Jeremy for this wonderful review and thank you for your service. I truly enjoyed working with you! 

LaTonya A.'s profile image
LaTonya A. 

Verified by Mutual of Omaha Mortgage

a year ago

It was easy and seamless. 

Business response:

I'm thrilled to hear you found our process easy and seamless, LaTonya. Your positive feedback means a lot to me and the entire team at Mutual of Omaha Mortgage. We strive to provide the best service and your 5-star rating indicates we're on the right track. Thank you so much for taking the time to share your experience. If you have any further needs or questions, don't hesitate to reach out. 

RONALD KIRKLAND J.'s profile image
RONALD KIRKLAND J. 

Verified by Mutual of Omaha Mortgage

2 years ago

Communication was great. And customer service 

Business response:

I'm thrilled to hear that you had a positive experience with our communication and customer service, Ronald. Your high rating is much appreciated. It was a pleasure supporting you through your process with Mutual of Omaha Mortgage, and I'm here should you need anything else. Take care! - Shawn Murphy 

David C.'s profile image
David C. 

Verified by Mutual of Omaha Mortgage

2 years ago

Shawn was incredibly attentive and responsive. Given that I was a first time homebuyer with a relatively tight timeline (close within 30 days), I felt very supported by Shawn. 

Business response:

I'm thrilled to hear that you had a positive experience working with me at Mutual of Omaha Mortgage, David. As a first-time homebuyer, I know how important it is to feel supported during this process and I'm glad I was able to provide that for you. Your satisfaction is my priority and it was a pleasure to assist you in meeting your timeline. Thank you for taking the time to share your review and for the full 5-star rating. I look forward to the opportunity to work with you again in the future. 

Robert Carson C.'s profile image
Robert Carson C. 

Verified by Mutual of Omaha Mortgage

2 years ago

Very personable service. We always got a call back within a very reasonable amount of time. He was always sure to answer any questions we had in a clear way. If I had to work with a lender again it would be Mutual of Ohmaha. 

Business response:

I truly appreciate your kind words, Robert. I'm thrilled to hear that you were satisfied with the service provided. It was a pleasure to assist you and I'm glad I could make the process easier for you. I'm here anytime you need assistance. If you ever need to work with a lender again, I hope you'll think of me at Mutual of Omaha Mortgage. Thanks for the high rating! 

Michael Moyer J.'s profile image
Michael Moyer J. 

Verified by Mutual of Omaha Mortgage

2 years ago

The rate was competitive enough I didn't have to talk to 20 people. Shawn was very upfront and explained everything well. When I had questions he replied quickly. 

Business response:

I'm delighted to hear your positive feedback, Michael. It was my absolute pleasure to assist you and provide quick responses to your queries. I strive to keep our process as straightforward as possible, and I'm glad to know that you found the rate competitive. Your satisfaction is my priority. Please do not hesitate to get in touch if you need any further assistance. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating. Shawn Murphy 

Jennifer Lynette Bri C.'s profile image
Jennifer Lynette Bri C. 

Verified by Mutual of Omaha Mortgage

2 years ago

What made our experience great is Shawn!! He was very warm, gentle, friendly and treated us like a family member. When we were discouraged by anything Shawn was very real, positive and loving like a family member!! He is the BEST Loan officer I have ever worked with!! My husband and I will miss Shawn’s very family oriented style! We always felt cheerful and positive whenever we were talking to Shawn!! Thanks a Million for making all our dreams a Reality!! Jennifer and Bob 

Business response:

Jennifer and Bob, Your review genuinely warmed my heart and I can't thank you enough for your kind words. I strive to make every client feel like part of the family and it means the world to me that you felt this connection. I thoroughly enjoyed working with you both and helping you realize your dreams. Knowing that you felt encouraged and positive during our interactions is incredibly rewarding. Remember, just because we've completed this part of your journey, doesn't mean our relationship ends here. I'll always be around... read more

Brian S.'s profile image
Brian S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Personable team!! Easy access & prompt access to first time buyer questions (Like myself & my wife 😂)!! Great experience from A to Z!! 

Business response:

Brian, thank you so much for your kind words and 5-star rating! Happy to hear you and your wife found our service personable and prompt. It was a pleasure to assist you through your first-time buying process. We strive to provide a great experience from A to Z! Looking forward to serving any of your future mortgage needs at Mutual of Omaha Mortgage. – Curt Caulkins 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 573 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.