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Mutual of Omaha Mortgage
- Mortgage Lenders
- Plano, TX
About this business
Location details
6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
I had a number of items going on in my life during this time, and David was helpful with keeping me in formed to each step of the way, and assisted me with changes that needed to be made, and when they needed to be done
Business response:
Matthew, I really appreciate you taking the time to leave such a positive review. It was my pleasure to assist you and make sure everything ran smoothly despite the other things you had going on. I'm glad I could keep you informed and help with any necessary changes. If you ever need anything else, feel free to reach out. Wishing you all the best with everything else you've got on your plate!
Verified by Mutual of Omaha Mortgage
Great customer service and help
Business response:
Danah, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience and found the customer service helpful. It was a pleasure working with you, and I'm glad I could assist in your mortgage journey. If you need anything else or have more questions, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
This was the first time I had to go through this process so Jay was very helpful and passion with because lot of process i didn't understand but he help me through it. I able to learn alot thank you
Business response:
Reva, I'm really glad to hear that I could help make your first experience a positive one. It's important to me that you feel supported and informed every step of the way. Thank you for trusting me to guide you through the process, and I'm thrilled you were able to learn a lot. If you have any more questions in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
He was very responsive when I needed information from him
Business response:
Thank you for the review! It was great working with you throughout the process.
Verified by Mutual of Omaha Mortgage
Jay was great, helped me out in spanish
Business response:
Gracias, Epigmenio. Fue un placer ayudarte en tu idioma y asegurarnos de que todo el proceso fuera claro y sencillo para ti. Si tienes alguna otra pregunta o necesitas más ayuda en el futuro, estaré aquí para lo que necesites.
Verified by Mutual of Omaha Mortgage
Accommodating. Supportive. Very informative. Give guidance but not pushy.
Business response:
Ian, thanks so much for the kind words. It means a lot to me that you felt supported and well-informed throughout the process. I always strive to provide guidance without being pushy, so I'm really glad that came across. Helping you achieve your goals is my priority, and your feedback reinforces that I'm doing it right. I appreciate you taking the time to share your experience.
Verified by Mutual of Omaha Mortgage
No review
Business response:
Appreciate the 3.5-star rating, Davy. A little feedback would have been helpful to understand where I could improve. I always strive for five-star service, so if there's anything specific I could have done differently during our interaction, please feel free to reach out and let me know. My goal is to ensure a positive experience for all my clients at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Jordan really listened to us. Got back to us as soon as possible, if a question came up. And the loan went through as quick as possible. The closing cost was a breeze. The money we received back was more than expected.
Business response:
I am glad to hear you had a positive experience throughout and the end result was better than anticipated! It was great getting to know the two of you throughout the process.
Verified by Mutual of Omaha Mortgage
We are impressed with Jay's friendliness and promptness in anawering questions etc. The service was excellent and we are greatful for him having served us with this business transaction!
Business response:
I'm absolutely delighted to hear that you had such a positive experience, Ted. It was a pleasure to guide you through the process and answer any questions you had. Your satisfaction is my top priority and I'm glad I was able to deliver. Thank you for taking the time to leave this fantastic review and for the five-star rating. If you or anyone you know ever needs assistance in the future, don't hesitate to reach out. Cheers, Jay Silva, Mutual of Omaha Mortgage.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,019 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.