Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

FinanceMortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9966 reviews

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Mary L B.

a year ago

Dylan made it a priority to make sure any questions that we had were answered in a timely manner, and he did a great job of being thorough in his explanations of what we needed to get done on our end. Very efficient

Business response:

I'm really pleased to hear that you found our service efficient and thorough, Mary. It was a top priority to ensure your questions were answered promptly and accurately. Your feedback means a lot to me and Mutual of Omaha Mortgage. Thanks for the perfect rating! - Dylan Deere

Jessica S.

a year ago

Rory gave us great information and wanted to find what would best fit our financial needs. I appreciated the fact that he was in constant communication. Nothing during this process was a surprise and it went very smoothly. Would definitely recommend.

Business response:

Jessica, I am thrilled to hear that your experience with Mutual of Omaha Mortgage was a positive one! It was a pleasure assisting with your financial needs and ensuring that the process was smooth and without surprises. Your kind words and recommendation mean a lot. I strive to maintain open and frequent communication, so I'm glad to know this was appreciated. Looking forward to helping you or your friends in the future. Thank you for your feedback. - Rory Branneky

Kathy Ragland B.

a year ago

Good customer service

Business response:

I'm glad to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Kathy. Customer service is a top priority, so I'm pleased that you appreciated it. Thank you for the high rating of 4.66 out of 5 stars. I'm here to help if you have any other needs or questions in the future.

Michael E W.

a year ago

Dylan made everything easy

Business response:

I'm really pleased to hear that you found the process easy, Michael. I always aim to make things as straightforward as possible for my clients at Mutual of Omaha Mortgage. Thank you for the wonderful 5-star review. Your feedback means a lot to me.

Kathleen A A.

a year ago

Rory was very attentive, understood our prediciments, helped to find solutions to get us a loan that fit our needs and put us in a better financial position during this crazy economy.

Business response:

I'm thrilled to hear such kind feedback, Kathleen! It was really a pleasure assisting you, and I'm glad that I could help find a loan solution that fit your needs and improved your financial position. I understand how volatile the economy can be, and I'm glad that I could help make things a little easier. Don't hesitate to reach out if you have any other questions in the future. Thanks for choosing Mutual of Omaha Mortgage and for your 5-star review!

Carl D R.

a year ago

Rory was always available for questions, was very timely in making sure I knew what was needed for our loan every step of the way. He was avaiable for questions even when his wife was about to deliver their first child. He went over and above what I expected!

Business response:

Hi Carl, I'm deeply touched by your kind words and exceptional rating. It was truly a pleasure to assist you throughout the loan process. Being available for your questions and ensuring you were educated every step of the way is a critical part of my job at Mutual of Omaha Mortgage. Even amidst personal milestones, my commitment to my clients never wavers. Thank you for acknowledging my efforts. If you have any more questions in the future, please don't hesitate to reach out. Take care. - Rory Branneky.

Lindsey E Z.

a year ago

Answering all my questions

Business response:

I'm glad to hear that you're satisfied with my service, Lindsey. It's my utmost priority to ensure that your queries are addressed in a timely and accurate manner. I highly appreciate your feedback and the 4.83 rating you've given me! I'll continue doing my best to provide excellent service. If you have any more questions in the future, don't hesitate to reach out. Here at Mutual of Omaha Mortgage, we're always ready to assist. Looking forward to our continued relationship.

Jason Russell F.

a year ago

David made sure we received as much cash at closing as possible. As well as the best rate. He was always available for questions even after hours and the weekends. He took the time to help me contact a difficult lender to get payoff information from them.I look forward to working with David in the future.

Business response:

Hi Jason, I'm thrilled to hear that you had a positive experience with your mortgage process. I strive to provide the best service and to ensure my clients get the most out of their closing. It was my pleasure to assist you even after hours and on weekends - that's what I'm here for! I'm glad I could help you deal with that difficult lender. I always want to make sure my clients can get the necessary information without unnecessary stress. I'm looking forward to working with you again in the future, Jason. Thank you for y... read more

Michael R K.

a year ago

Good communication and prompt responses to questions and would follow through on what he said or we discussed.

Business response:

Michael, I'm glad to hear that you appreciated my efforts to maintain clear communication and take action based on our discussions. Your positive feedback means a lot to me and it was a pleasure working with you. I'm here to assist with any future needs at Mutual of Omaha Mortgage. Thank you for the 5-star review! - Rory Branneky.