Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9853 reviews

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Kelvin E J.

a year ago

How I was constantly updated on the status of my loan at all times.

Business response:

I'm thrilled to hear that you appreciated the constant updates on your loan status, Kelvin. At Mutual of Omaha Mortgage, we understand the importance of clear and timely communication. Your positive feedback and 5-star rating mean a lot to me. Looking forward to assisting you with any future needs.

Jerry A A.

a year ago

Easy process

Business response:

I'm glad to hear you found the process to be easy, Jerry! We at Mutual of Omaha Mortgage aim to make every step as smooth as possible for our clients. Your rating of 4.16 stars is much appreciated and will certainly motivate us to continue improving our services. Feel free to get in touch if you have any questions in the future. Thank you once again for your feedback. - Jay Silva

Mary L B.

a year ago

Dylan made it a priority to make sure any questions that we had were answered in a timely manner, and he did a great job of being thorough in his explanations of what we needed to get done on our end. Very efficient

Business response:

I'm really pleased to hear that you found our service efficient and thorough, Mary. It was a top priority to ensure your questions were answered promptly and accurately. Your feedback means a lot to me and Mutual of Omaha Mortgage. Thanks for the perfect rating! - Dylan Deere

Jessica S.

a year ago

Rory gave us great information and wanted to find what would best fit our financial needs. I appreciated the fact that he was in constant communication. Nothing during this process was a surprise and it went very smoothly. Would definitely recommend.

Business response:

Jessica, I am thrilled to hear that your experience with Mutual of Omaha Mortgage was a positive one! It was a pleasure assisting with your financial needs and ensuring that the process was smooth and without surprises. Your kind words and recommendation mean a lot. I strive to maintain open and frequent communication, so I'm glad to know this was appreciated. Looking forward to helping you or your friends in the future. Thank you for your feedback. - Rory Branneky

Kathy Ragland B.

a year ago

Good customer service

Business response:

I'm glad to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Kathy. Customer service is a top priority, so I'm pleased that you appreciated it. Thank you for the high rating of 4.66 out of 5 stars. I'm here to help if you have any other needs or questions in the future.

Michael E W.

a year ago

Dylan made everything easy

Business response:

I'm really pleased to hear that you found the process easy, Michael. I always aim to make things as straightforward as possible for my clients at Mutual of Omaha Mortgage. Thank you for the wonderful 5-star review. Your feedback means a lot to me.

Kathleen A A.

a year ago

Rory was very attentive, understood our prediciments, helped to find solutions to get us a loan that fit our needs and put us in a better financial position during this crazy economy.

Business response:

I'm thrilled to hear such kind feedback, Kathleen! It was really a pleasure assisting you, and I'm glad that I could help find a loan solution that fit your needs and improved your financial position. I understand how volatile the economy can be, and I'm glad that I could help make things a little easier. Don't hesitate to reach out if you have any other questions in the future. Thanks for choosing Mutual of Omaha Mortgage and for your 5-star review!

Vito A.

a year ago

Ovet went above and beyond to ensure everything went smoothly , communication was great !

Business response:

I'm thrilled to hear that you had a positive experience, Vito! Ensuring a smooth process and maintaining clear communication are top priorities for me at Mutual of Omaha Mortgage. Thank you for the fantastic rating and taking the time to leave a review. Looking forward to assisting you again in the future.

Carl D R.

a year ago

Rory was always available for questions, was very timely in making sure I knew what was needed for our loan every step of the way. He was avaiable for questions even when his wife was about to deliver their first child. He went over and above what I expected!

Business response:

Hi Carl, I'm deeply touched by your kind words and exceptional rating. It was truly a pleasure to assist you throughout the loan process. Being available for your questions and ensuring you were educated every step of the way is a critical part of my job at Mutual of Omaha Mortgage. Even amidst personal milestones, my commitment to my clients never wavers. Thank you for acknowledging my efforts. If you have any more questions in the future, please don't hesitate to reach out. Take care. - Rory Branneky.