Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,056 reviews

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Ted M W.

a year ago

We are impressed with Jay's friendliness and promptness in anawering questions etc. The service was excellent and we are greatful for him having served us with this business transaction!

Business response:

I'm absolutely delighted to hear that you had such a positive experience, Ted. It was a pleasure to guide you through the process and answer any questions you had. Your satisfaction is my top priority and I'm glad I was able to deliver. Thank you for taking the time to leave this fantastic review and for the five-star rating. If you or anyone you know ever needs assistance in the future, don't hesitate to reach out. Cheers, Jay Silva, Mutual of Omaha Mortgage.

Nafeesa W.

a year ago

The process was pretty straight forward. Having guidance from Rory made the process easy to understand .

Business response:

I'm thrilled to hear that you found the process straightforward and easy to understand, Nafeesa. Providing guidance and making the mortgage process as simple as possible for you is key to us at Mutual of Omaha Mortgage. Your 5-star rating is deeply appreciated and it was a pleasure to work with you. Please do not hesitate to reach out if you need any assistance in the future. -Rory Branneky

Heidi G.

a year ago

Jay was always pleasant, polite and available.

Business response:

Thank you for the review, Heidi. Your positive words mean a lot to me. It was my pleasure to assist you and I'm thrilled that you were pleased with my approach and availability. I aim to make every interaction a pleasant one. Your feedback helps me continue to improve and provide the best service possible. Thank you for choosing Mutual of Omaha Mortgage.

Jorge D Diaz V.

a year ago

easy And understanding , answers ALL the questions I had. And it was a lot. No time waste they on it. Thankyou

Business response:

I'm thrilled to hear that you had a positive experience with us at Mutual of Omaha Mortgage, Jorge. Your satisfaction is my utmost priority and I'm happy to know that I was able to provide clear answers to all your questions. I appreciate the 5 star rating, and knowing that my efforts didn't waste your time makes it even more rewarding. Thanks for your feedback. Looking forward to assisting you in the future.

Deborah J B.

a year ago

Jordon as a person is great and has a great future. Right now, it's obvious that some of the structure, support, and processes that should be in place for any loan originator are not in place. Things seem to pop up at the last minute, which could have unnecessarily stopped the process less than 48 hours from closing for many borrowers. This was obviously not Jordon's fault personally, but are a fault in the process. Also, please choose title/settlement companies carefully. Missed commitments at that stage can sour the bo... read more

Business response:

Thank you for the kind words and constructive feedback. It was great working with you throughout the process.

Laurie H.

a year ago

Responding to questions immediately. Always kind and helpful. Very professional

Business response:

Thanks a lot for your amazing review, Laurie! I'm thrilled to hear that you found my service helpful and professional. It's always my priority to respond to questions promptly and assist you in the best way possible. If you need any further help, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage. - Jay Silva

Rachid E.

a year ago

Nothing keep doung what Elton are doing keep doint what yoh are doing keep doing what you are doong keep doung what you are doing keeo doing what you are doing

Business response:

Hello Rachid, I'm thrilled to see your 5-star rating and appreciate your encouragement to keep doing what I'm doing. Your feedback means a lot to me and it's great to know that you're happy with my service. Your trust in Mutual of Omaha Mortgage is very much valued. Thank you once again for taking the time to share your review.

Douglas S.

a year ago

Rory has been so great to us . Process was pretty painless and he is like a part of family now! Thanks Rory

Business response:

I'm thrilled to hear that your experience with me was positive, Douglas. It was a pleasure helping you with your mortgage process. Really appreciate your kind words and for considering me as part of your family. I'm here anytime you need assistance in the future. Thank you for choosing Mutual of Omaha Mortgage and for the stellar rating!

Steven A S.

a year ago

Everything went well and we were able to be put in a better financial situation

Business response:

I'm really glad to hear that you've found yourself in a better financial situation, Steven. It was my pleasure to help guide you through the process. Your satisfaction is my top priority and I appreciate your 5-star rating. Always feel free to reach out if you have any questions or need further assistance in the future. Thanks again for choosing Mutual of Omaha Mortgage.