Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9853 reviews

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Kervin M V.

a year ago

The app and communication during thr process is what stood out the most.

Business response:

I'm thrilled to hear that you found the app and communication outstanding during the process, Kervin. Your feedback is highly valuable and your satisfaction is our top priority at Mutual of Omaha Mortgage. We strive to provide the best possible service and it's wonderful to hear that reflected in your experience. Thank you for the 5 stars, we truly appreciate it. Sylas Stacy

Brady W.

a year ago

Sylas was great at explaining the process and providing information. He was also great at responding quickly.

Business response:

Thank you for your kind words, Brady! I'm thrilled to hear that you had a positive experience and appreciated the prompt responses. Your satisfaction is my top priority, and I'm glad I could assist in making your experience with Mutual of Omaha Mortgage a great one. If you have any more questions or need further assistance, don't hesitate to reach out.

Michael John R.

a year ago

Sylas was great even returned a call from the hospital were he just had his first child (congrats little girls are always daddies girls ) he always responded quickly and was always there thank you Sylas

Business response:

Thank you so much for the kind words, Michael! I'm glad I was able to provide the service you were expecting, even during such a personal time. I always strive to be available and responsive for all my clients at Mutual of Omaha Mortgage. Your understanding and patience were greatly appreciated. Your congratulations on my newborn mean a lot! Don't hesitate to reach out if you need anything in the future. - Sylas Stacy

Larry C H.

a year ago

Rory, was knowledgeable, responsive, easy to work with on a complicated loan. He got it done! Couldn't have been any easier.

Business response:

Larry, I appreciate your wonderful review and the fantastic rating! I'm glad that you found our work together to be a smooth process, even with the complexity of your loan. Here at Mutual of Omaha Mortgage, we aim to be knowledgeable and responsive in all situations. Delighted to hear we made things easy for you. Thank you for placing your trust in me - always here to assist with your future needs.

Piper P.

a year ago

It was a great experience with Ovet!

Business response:

I'm thrilled to hear you had a great experience, Piper! It's always my goal to provide an exceptional service at Mutual of Omaha Mortgage. I genuinely appreciate your feedback and the 5-star rating. If you have any more needs or questions in the future, feel free to reach out. Thank you for your trust!

Steve C J.

a year ago

Working with Dylan made this a great experience. He kept informed on anything ya'll did. Answered all my questions. I would recommend him and this business to anyone that needed financial assistance. Thank you

Business response:

Thank you so much for your kind words, Steve. I'm glad to hear that your experience working with me at Mutual of Omaha Mortgage was a positive one. I always strive to keep my clients informed and answer all questions to the best of my knowledge. I'm truly grateful for your trust and your recommendation. Your feedback means a lot to me. Thanks again, and if you ever need any more financial assistance, don't hesitate to reach out!

Angela Dee F.

a year ago

Responsive and great communication.

Business response:

I greatly appreciate your kind review, Angela. I'm glad to hear that my responsiveness and communication met your expectations. It's always my priority to provide excellent service. I'm happy to have been able to assist you with your mortgage needs at Mutual of Omaha Mortgage. Thank you once again for your 5-star rating.

Dorothy M B.

a year ago

Wow, over this journey we experienced exceptional service, communication, professionalism with compassion, guidance, responsiveness and more from Sylas. He is a true expert and we valued his subject matter expertise guiding us through the somewhat arduous proces. He was always upfront, honest and we have a great trust in him. From the very first conversation, his upbeat, sincerely caring manner, and professional knowledge stood out amongst others. Throughout this process we developed a trusting relationship with Sylas and wi... read more

Business response:

I'm truly humbled and at the same time thrilled to read your kind words, Dorothy. I am glad to know that you felt supported throughout this process and that you valued my expertise and guidance. It was my pleasure to ensure that your journey was as smooth as possible. Your trust means the world to me. It is clients like you that make my work so satisfying and I am grateful for the opportunity to be part of your financial journey. I'm excited to continue working with you in the future. Do not hesitate to refer others - I'd be... read more

Heather P.

a year ago

Extra effort, great communication, knowledgeable

Business response:

I'm thrilled to hear you found our communication effective and appreciated our dedication, Heather. It's always my goal to provide knowledgeable service and go the extra mile to ensure client satisfaction. Your 5-star rating means a lot to me and the Mutual of Omaha Mortgage team. Thank you for taking the time to share your experience. If you need any further assistance, don't hesitate to reach out.