Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

FinanceMortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9966 reviews

Select a rating

Angela Dee F.

a year ago

Responsive and great communication.

Business response:

I greatly appreciate your kind review, Angela. I'm glad to hear that my responsiveness and communication met your expectations. It's always my priority to provide excellent service. I'm happy to have been able to assist you with your mortgage needs at Mutual of Omaha Mortgage. Thank you once again for your 5-star rating.

Dorothy M B.

a year ago

Wow, over this journey we experienced exceptional service, communication, professionalism with compassion, guidance, responsiveness and more from Sylas. He is a true expert and we valued his subject matter expertise guiding us through the somewhat arduous proces. He was always upfront, honest and we have a great trust in him. From the very first conversation, his upbeat, sincerely caring manner, and professional knowledge stood out amongst others. Throughout this process we developed a trusting relationship with Sylas and wi... read more

Business response:

I'm truly humbled and at the same time thrilled to read your kind words, Dorothy. I am glad to know that you felt supported throughout this process and that you valued my expertise and guidance. It was my pleasure to ensure that your journey was as smooth as possible. Your trust means the world to me. It is clients like you that make my work so satisfying and I am grateful for the opportunity to be part of your financial journey. I'm excited to continue working with you in the future. Do not hesitate to refer others - I'd be... read more

Heather P.

a year ago

Extra effort, great communication, knowledgeable

Business response:

I'm thrilled to hear you found our communication effective and appreciated our dedication, Heather. It's always my goal to provide knowledgeable service and go the extra mile to ensure client satisfaction. Your 5-star rating means a lot to me and the Mutual of Omaha Mortgage team. Thank you for taking the time to share your experience. If you need any further assistance, don't hesitate to reach out.

Larry H.

a year ago

We could not be more pleased. Rory was great to work with. Always responsive, helpful and connected. I highly recommend Rory.

Business response:

Glad to hear things went smoothly from your perspective! We will talk in the future and its been a pleasure getting to know you!

Deborah S. M.

a year ago

Great communication/responsive to all questions/explaining everything in detail so we understood the process

Business response:

Thanks so much for the kind words!

James Steven P.

a year ago

You actually seemed to be interested in my business when no one else seemed to try for it. The truth is anyone who reached out first would have gotten the business. But the solution was the best one.

Business response:

Thanks for your feedback, James. I'm glad to hear that you found our solution to be the best one. At Mutual of Omaha Mortgage, we strive to show interest and dedicate effort to each of our clients. I'm happy I was able to help with your needs. Looking forward to assisting you in the future. Cheers! Jay Silva

Deborah F.

a year ago

timely and communication.

Business response:

I'm thrilled to hear that you found my services timely and my communication satisfactory, James. It was a pleasure working with you on your mortgage needs at Mutual of Omaha Mortgage. I appreciate your 5-star rating. Your positive feedback boosts my motivation to provide top-notch service to my clients. Thank you for trusting me with your business.

Aimye F.

a year ago

Jay Silva made the whole process very painless. Everything was clearly explained and he was very responsive when I texted questions, despite him being in another time zone and probably was answering me during non-work hours. I really appreciated this efficiency and professionalism. I would recommend him to friends and family.

Business response:

I'm truly appreciative of your positive feedback, Aimye! It was my pleasure to guide you through the process and provide prompt responses to your questions. I always strive to offer the best service possible, regardless of time zones! I'm thrilled to hear that you found the process painless and my service efficient and professional. Your recommendation to friends and family means a lot to me. I look forward to possibly working with you again in the future. Thank you for choosing Mutual of Omaha Mortgage.

Shea S.

a year ago

Rory was extremely responsive and helpful and he made the whole process streamlined and easy.

Business response:

I'm thrilled to hear that you had a positive experience with the mortgage process, Shea. Your feedback is greatly appreciated. It was a pleasure to assist you and ensure the process was as streamlined and easy as possible. Thank you for the perfect rating, it truly means a lot to me and Mutual of Omaha Mortgage. Don't hesitate to reach out if you ever need any assistance in the future.