Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9935 reviews

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Karen W.

9 months ago

Jordan really listened to us. Got back to us as soon as possible, if a question came up. And the loan went through as quick as possible. The closing cost was a breeze. The money we received back was more than expected.

Business response:

I am glad to hear you had a positive experience throughout and the end result was better than anticipated! It was great getting to know the two of you throughout the process.

Ted M W.

9 months ago

We are impressed with Jay's friendliness and promptness in anawering questions etc. The service was excellent and we are greatful for him having served us with this business transaction!

Business response:

I'm absolutely delighted to hear that you had such a positive experience, Ted. It was a pleasure to guide you through the process and answer any questions you had. Your satisfaction is my top priority and I'm glad I was able to deliver. Thank you for taking the time to leave this fantastic review and for the five-star rating. If you or anyone you know ever needs assistance in the future, don't hesitate to reach out. Cheers, Jay Silva, Mutual of Omaha Mortgage.

Nafeesa W.

9 months ago

The process was pretty straight forward. Having guidance from Rory made the process easy to understand .

Business response:

I'm thrilled to hear that you found the process straightforward and easy to understand, Nafeesa. Providing guidance and making the mortgage process as simple as possible for you is key to us at Mutual of Omaha Mortgage. Your 5-star rating is deeply appreciated and it was a pleasure to work with you. Please do not hesitate to reach out if you need any assistance in the future. -Rory Branneky

Heidi G.

9 months ago

Jay was always pleasant, polite and available.

Business response:

Thank you for the review, Heidi. Your positive words mean a lot to me. It was my pleasure to assist you and I'm thrilled that you were pleased with my approach and availability. I aim to make every interaction a pleasant one. Your feedback helps me continue to improve and provide the best service possible. Thank you for choosing Mutual of Omaha Mortgage.

Jorge D Diaz V.

9 months ago

easy And understanding , answers ALL the questions I had. And it was a lot. No time waste they on it. Thankyou

Business response:

I'm thrilled to hear that you had a positive experience with us at Mutual of Omaha Mortgage, Jorge. Your satisfaction is my utmost priority and I'm happy to know that I was able to provide clear answers to all your questions. I appreciate the 5 star rating, and knowing that my efforts didn't waste your time makes it even more rewarding. Thanks for your feedback. Looking forward to assisting you in the future.

Gina V.

9 months ago

Ovet made the process painless. I had a lot of questions and he took his time to answer all of my questions and concerns. This loan has really helped my family and couldn't have done it without his help. Very thankful!

Business response:

I'm truly grateful for your kind words, Gina. Your satisfaction is my number one priority, so hearing that you found the process painless and that the loan has been beneficial for your family brings me immense joy. It was a pleasure to answer all of your questions and help to alleviate your concerns. I am always here if you need anything in the future. Thank you for choosing Mutual of Omaha Mortgage and for leaving such a wonderful review.

Deborah J B.

9 months ago

Jordon as a person is great and has a great future. Right now, it's obvious that some of the structure, support, and processes that should be in place for any loan originator are not in place. Things seem to pop up at the last minute, which could have unnecessarily stopped the process less than 48 hours from closing for many borrowers. This was obviously not Jordon's fault personally, but are a fault in the process. Also, please choose title/settlement companies carefully. Missed commitments at that stage can sour the bo... read more

Business response:

Thank you for the kind words and constructive feedback. It was great working with you throughout the process.

Shawn D B.

10 months ago

First and foremost I have a unique situation and have tried to refinance several times in the past and was always declined based on the situation. In 24 years and at least five maybe six attempts ant refinancing Brett and his team are the first that took the time to work through all issues, make the arrangements, guide me in the right directions, etc. As much as I do not want to be in debt nor do i want to see anyone else in debt, Brett and his team have made this the most pleasant and again the only ones that took the time ... read more

Business response:

Shawn, I'm glad to hear that your experience with us at Mutual of Omaha Mortgage was so positive. It's always our goal to provide top-tier service, and it sounds like we hit the mark with you. It's great to hear that our dedication to navigating complex situations and providing clear, timely communication made the refinancing process easier for you. Your recommendation means a lot to us. Please don't hesitate to reach out if you need anything in the future. Thanks for putting your trust in us! -Brett Adler

Robert J Mardis J.

10 months ago

Robert really stayed in communication with me and explained everything and answered all the questions I had. He was very professional and friendly I would definitely recommend him to friends

Business response:

Thank you so much for the glowing review. It was a pleasure to work with you and I'm glad that I could help answer your questions and provide a smooth communication process. Your recommendation means a lot and I look forward to helping your friends in the future. Always here to assist. Thank you once again!