Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,056 reviews

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Deborah F.

a year ago

timely and communication.

Business response:

I'm thrilled to hear that you found my services timely and my communication satisfactory, James. It was a pleasure working with you on your mortgage needs at Mutual of Omaha Mortgage. I appreciate your 5-star rating. Your positive feedback boosts my motivation to provide top-notch service to my clients. Thank you for trusting me with your business.

Aimye F.

a year ago

Jay Silva made the whole process very painless. Everything was clearly explained and he was very responsive when I texted questions, despite him being in another time zone and probably was answering me during non-work hours. I really appreciated this efficiency and professionalism. I would recommend him to friends and family.

Business response:

I'm truly appreciative of your positive feedback, Aimye! It was my pleasure to guide you through the process and provide prompt responses to your questions. I always strive to offer the best service possible, regardless of time zones! I'm thrilled to hear that you found the process painless and my service efficient and professional. Your recommendation to friends and family means a lot to me. I look forward to possibly working with you again in the future. Thank you for choosing Mutual of Omaha Mortgage.

Shea S.

a year ago

Rory was extremely responsive and helpful and he made the whole process streamlined and easy.

Business response:

I'm thrilled to hear that you had a positive experience with the mortgage process, Shea. Your feedback is greatly appreciated. It was a pleasure to assist you and ensure the process was as streamlined and easy as possible. Thank you for the perfect rating, it truly means a lot to me and Mutual of Omaha Mortgage. Don't hesitate to reach out if you ever need any assistance in the future.

Douglas E G.

a year ago

👍🏻it was a pleasure working with Rory!

Business response:

I'm thrilled to hear that you had a pleasant experience working with me, Douglas! Your positive feedback is greatly appreciated and I look forward to assisting you with any future needs at Mutual of Omaha Mortgage. Thank you for the excellent rating!

Darrell R Duncan J.

a year ago

Easy. Smooth process. Sylas helped make it simple

Business response:

I'm thrilled to hear that you found the process simple and smooth, Darrell. It was my pleasure to assist you. Your feedback means a lot to us here at Mutual of Omaha Mortgage. If you have any more needs or questions in the future, don't hesitate to reach out. Thank you for the fantastic rating! - Sylas Stacy

Robin F.

a year ago

Jay was very well informed and made the entire process easy.

Business response:

I'm absolutely thrilled to hear your positive feedback, Robin. It was my pleasure to assist you throughout the process and I'm glad I could make it easy for you. Your satisfaction is my top priority. If you have any other questions or if you need assistance in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Mark M.

a year ago

Rory provided sound advice and solutions to our needs. He kept communications flowing!

Business response:

I'm thrilled to hear your positive feedback, Mark! It's always my goal to provide clear, helpful advice and keep the lines of communication open. Your satisfaction is my priority at Mutual of Omaha Mortgage. I appreciate your 5-star rating and hope to assist you with any future mortgage needs. Let's keep in touch!

Douglas R J.

a year ago

Sylas was professional, very knowledgeable, and kept me informed throughout the entire process. He delivered on everything that he said he would and made this refi painless

Business response:

I'm thrilled to hear that your refinance process was painless and that you found my services valuable. My main goal is to keep my clients informed and make the process as straightforward as possible. Thank you for your kind words and acknowledging my work ethic, Douglas. Feedback like yours makes my work at Mutual of Omaha Mortgage incredibly rewarding.

Dionne Renee B.

a year ago

The responsiveness and customer service was phenomenal.

Business response:

Thank you for your kind words, Dionne! It's wonderful to hear that you found our responsiveness and customer service phenomenal. At Mutual of Omaha Mortgage, we aim to provide top-notch service, and it seems we were successful in your experience. Thanks again for the outstanding rating—I appreciate your trust in me and our team. Let us know if there's anything else we can assist you with in the future.