Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9935 reviews

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Jennifer M S.

a year ago

I loved the fact that David was willing to communicate with me via text. I work crazy long hours and am not available to take a bunch of phone calls. Communicating thru text made it so much easier. I appreciated the flexibility!

Business response:

I'm really glad to hear that you found the text communication helpful, Jennifer! At Mutual of Omaha Mortgage, we always try to accommodate our customers' unique needs and schedules as much as we can. So hearing that it made things easier for you is simply fantastic. Thank you for your 5-star review, and for choosing to work with me. I'm here if you need any future assistance! - David Guzman

Warren T.

a year ago

N/a Not sure what to write

Business response:

I appreciate your 5-star rating, Warren! As it seems you were pleased with the service provided, I'm glad I could assist you. If you have any feedback or further needs in the future, don't hesitate to let me know. Thanks for choosing Mutual of Omaha Mortgage! - Eric Rogers

Lora N.

a year ago

Great communication, overall fairly quick process

Business response:

I appreciate the feedback Lora and we will touch base beginning of next year!

Jessica W B.

a year ago

Communication was key and it was met. David was always in touch and kept us up to date on everything. And if I had questions or concerns, he was right there to help.

Business response:

I'm truly pleased to hear that you were satisfied with the level of communication and assistance provided throughout your experience with Mutual of Omaha Mortgage. Ensuring your understanding and comfort during the process is my top priority. I'm here to help anytime you have further questions or concerns. Thank you for this kind review and for the 5-star rating, Jessica! - David Guzman

Marilyn W S.

a year ago

Sylas was very prompt. He communicated with me every step of the way.

Business response:

I'm glad to hear that you appreciated my prompt communication, Marilyn. Your satisfaction matters a lot to us at Mutual of Omaha Mortgage. We always strive to keep our clients informed at every step. Thank you for your generous rating and positive feedback!

Thimothy W B.

a year ago

Responsive

Business response:

I appreciate your feedback, Thimothy! It was my pleasure to assist you. I always strive to provide a responsive service. I'm thrilled to hear that you're satisfied with your experience at Mutual of Omaha Mortgage. We value your business and look forward to serving your future needs.

Jill R B.

a year ago

Easy process

Business response:

I'm thrilled to hear that you found the process easy, Jill. Your feedback is much appreciated! I strive to create a seamless experience for all my clients at Mutual of Omaha Mortgage and I'm glad to know I achieved that with your transaction. If you have any further needs or questions, please don't hesitate to reach out. Thank you for the positive rating of 4.83 out of 5 stars!

Brian Lee L.

a year ago

Good communication and advice. Extremely helpful and the level of patience. Could not have asked for a better experience.

Business response:

Brian, it's great to hear that you found our communication and advice helpful. Your kind words and the 4.50-star rating mean a lot to us at Mutual of Omaha Mortgage. We strive to provide a stellar experience for each client and I'm really glad to know we hit the mark with you. Your feedback is invaluable and certainly motivates us to keep doing our best. Thank you for choosing us and for sharing your positive experience. Robert Levitan

Arthur W Brown J.

a year ago

Good communication. Answered all questions quickly. Thanks Eric!

Business response:

I'm really glad to hear that you had a positive experience with Mutual of Omaha Mortgage, Arthur! Communication is key in this process and I'm happy to see that I was able to provide you with timely answers to your questions. Thank you so much for the 5-star rating. Let me know if there's anything more I can help you with in the future.