Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

FinanceMortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9969 reviews

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Roseanna A P.

2 years ago

The process was professional and respectful. All was clear and when needed, more information was provided.

Business response:

Thanks Roseanna! I appreciate your trust in me.

Michael L.

2 years ago

Chad was the best !. He has extensive knowledge of the industry and is very informative. But most of all he will always be there for the client. Personal attention and commitment are at the forefront. Many in this industry will make you feel like less of a person and chad makes you feel like family or a friend. He was always on top of everything and didn't wait on underwriting to contact him but was always reaching out to them and pushing to get things done. You will get a loyal advocate for you and he will let you vent any ... read more

Business response:

I'm absolutely delighted to read your kind feedback, Michael. I always aim to provide the highest level of service to my clients, and your words reassure me that I'm on the right track. I believe in treating my clients like family, and I'm thrilled to know that you felt comfortable and supported throughout the process. Your satisfaction has always been my top priority, and I'm glad that my constant communication and proactive approach met your expectations. I take pride in being an advocate for my clients, helping them navi... read more

Joel V.

2 years ago

The communication from Sylas and the online portal made everything super easy and user friendly.

Business response:

I'm thrilled to hear that you found our communication and online portal easy to use and user friendly. It's always our goal at Mutual of Omaha Mortgage to provide our customers with a seamless and straightforward experience. Thank you for the perfect rating, Joel. I appreciate your positive feedback and look forward to serving any of your future mortgage needs.

Vicki P.

2 years ago

Quick responses and great communication during loan process

Business response:

I'm thrilled to hear that you had such a positive experience, Vicki! Clear and prompt communication is a priority for us at Mutual of Omaha Mortgage, so it's wonderful to know that this was reflected during your loan process. I'm here to assist you with any future needs. Thank you for leaving a 5-star review, I appreciate it.

Faith H.

2 years ago

Sylas was very patient and helpful. We had a long process, mostly to clear things on our end, but he helped us through it all.

Business response:

I'm glad to hear that you found the process to be a positive one, Faith. We understand that the mortgage process can be lengthy and sometimes complicated. I was more than happy to help you navigate through it all. Your positive feedback means a lot to me and the entire team at Mutual of Omaha Mortgage. We strive to provide the best service to our clients and it's always rewarding to hear that we're succeeding. Thank you for taking the time to leave this review and rating. I wish you all the best in your new home.

Robert L L.

2 years ago

Sylas Stacy was a professional from start to finish. It was one little hangup, but it was solved right away couldn’t be happier with the service I recommend him to anybody.

Business response:

Thank you for the kind words, Bob! It was a pleasure working with you. Wishing you and your family a happy holiday season!

Heather L C.

2 years ago

The attention paid to me and my wife all the way through the process. Thanks Sylas Stacy your advice and knowledge to get us through the process.

Business response:

I'm thrilled to hear that you had a great experience with our service. Your satisfaction is my top priority, and it's reassuring to know that the attention and guidance provided were beneficial to you throughout the process. I appreciate your kind words and the time taken to leave a 5-star review. Thank you for choosing Mutual of Omaha Mortgage. Looking forward to assisting you in the future.

Tracy K.

2 years ago

Seamless with good communication

Business response:

I'm sincerely grateful for your generous review, Tracy. Your rating of 4.83 out of 5 stars means a lot to me and to the entire team at Mutual of Omaha Mortgage. It was a pleasure assisting you through the mortgage process, and I'm glad to hear that your experience was seamless and you appreciated our communication. Thanks once again for your support and trust. Please feel free to reach out if you have any other mortgage needs in the future.

Johnny B.

2 years ago

David communicated very well with us throughout our entire process and after. He was always, and still is, there to answer all of our questions.

Business response:

Thank you for your generous review, Johnny. I am immensely gratified to know that my communication and support met your expectations. Please remember that I am always here to help with any future questions or concerns. Thank you for choosing Mutual of Omaha Mortgage, and for the privilege of assisting you. Your satisfaction is my topmost priority.