Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,056 reviews

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Steven W. R.

2 years ago

David Guzman was always available.

Business response:

I sincerely appreciate your positive feedback, Steven. As your representative at Mutual of Omaha Mortgage, my aim is to always be available for your queries and concerns. Your perfect rating truly means a lot and motivates me to maintain, and even surpass, my current service level. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you again for your time and valuable feedback.

Mende T.

2 years ago

Good communication

Business response:

I'm really pleased to hear that you found our communication to be top-notch, Mende. Ensuring clear and prompt communication is a priority for us at Mutual of Omaha Mortgage. It's great that you took the time to acknowledge this with a 5-star rating. Thank you! Looking forward to serving your future mortgage needs.

Dwane A.

2 years ago

Rory helped us in every way possible! When things got hard he figured out a different way to make it work. He didn’t give up on us!

Business response:

I'm truly touched by your kind words, Dwane. Your satisfaction is my top priority, so it makes me extremely happy to know that you felt well-supported throughout your experience with Mutual of Omaha Mortgage. While challenges can arise, it's important to me to find a way through them that benefits my clients. I'm thrilled to know that you appreciated my perseverance. Thank you for your wonderful review and your 5-star rating. It was a pleasure working with you!

Benjamin J B.

2 years ago

David was the man. Helped me in every way and answered all questions. Fast process

Business response:

Thank you, Benjamin, for the wonderful 5-star review of Mutual of Omaha Mortgage. I am so glad that I was able to help you through the process and answer all of your questions. It was my pleasure to serve you!

Benjamin W H.

2 years ago

Rory was always available to answer questions and was extremely helpful & honest through the process.

Business response:

Thank you so much for the kind words, Benjamin! It was great working with you and I'm so glad to hear that you had a positive experience with Mutual of Omaha Mortgage.

Wiley Burrows J.

2 years ago

Rory was on top of everything from beginning to end. He’s an asset to your company

Business response:

Thank you so much for the kind words, Wiley! It was a pleasure to work with you and I'm glad I could help make the process go as smoothly as possible. Mutual of Omaha Mortgage appreciates your feedback and I'm glad I could provide a positive experience.

Rafael Kimo Y.

2 years ago

If I am being honest, there were a few delays in processing that could have been avoided… I know for a fact that our end of providing the necessary information was on spot and prompt… This re finance should have closed earlier in my opinion

Business response:

Thank you for your review, Rafael. I apologize for the delays in processing. We strive to provide the best service possible and I'm sorry that wasn't the case in your experience. Rest assured we will use your feedback to make sure this doesn't happen again. Thank you for being a valued customer of Mutual of Omaha Mortgage.

Sony N S.

2 years ago

He has a excellent communication and he given a reply quickly to all my questions

Business response:

Thank you so much for the kind words, Sony! I'm glad I was able to provide quick responses to your questions and excellent communication. I'm proud to be part of Mutual of Omaha Mortgage and I'm thrilled you were satisfied with your experience!

Tanya A A.

2 years ago

Roy stayed on top of things even when delays halted things for a couple of weeks.

Business response:

Thank you so much, Tanya! I'm so glad I was able to stay on top of things and help you throughout the process. I'm truly grateful for your kind words and the 5-star rating. It's customers like you that make working with Mutual of Omaha Mortgage a pleasure.