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Mutual of Omaha Mortgage
- Mortgage Lenders
- Owings Mills, MD
About this business
Location details
700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Made process easy and explained everything well
Business response:
I'm really glad to hear that you found the process easy and the explanations helpful, Todd. Making sure everything is clear and straightforward is always a priority for me. If you have any more questions or need further assistance in the future, please feel free to get in touch. Thank you for your feedback and trust in my service!
Verified by Mutual of Omaha Mortgage
Eric made the experience painless, and he gave excellent advice in my decesion making process as to what program best fit my situation. He kept in touch with me. His communication skills and knowledge were fantastic. While I give Eric top marks, I can not give top marks to those who handled my situation while he was on vacation. I texted him while he was on vacation and he helped me with out hesistation. I should not have had to interupt his vacation. Those at headquarters were not as good at customer service as Eric . He tr... read more
Business response:
Thank you for your thoughtful review, Gary. I'm delighted to hear that I was able to make your experience smooth and provide advice that suited your needs. Your kind acknowledgment of my communication and service means a lot to me. I appreciate your understanding regarding the support you received while I was away. I'm committed to maintaining high standards, and I'll ensure that feedback is passed along so we can strive for excellence all around. It was truly my pleasure to assist you, even during my vacation, though I hope... read more
Verified by Mutual of Omaha Mortgage
Be a little more transparent with numbers, things would change and I wasn't sure why.
Business response:
I appreciate your feedback, Jamal. I'm sorry to hear there was some confusion regarding the numbers during the process. Transparency is something I strive for, and I understand how important it is for you to feel informed every step of the way. I'm here to clarify any lingering questions or concerns you might have. Feel free to reach out directly—I’m happy to help ensure everything is clear for you moving forward. Thank you for sharing your thoughts.
Verified by Mutual of Omaha Mortgage
CCCCCChris
Business response:
Thank you, Mindy, for leaving a review! If there’s anything specific on your mind or if you need assistance, feel free to reach out. I'm always here to help!
Verified by Mutual of Omaha Mortgage
Your hard work and making everything was handled in a timely manner. I really appreciate you and your team.
Business response:
Thank you, Patsy, for your thoughtful review. I'm delighted to know that my efforts and attention to timely handling made a difference for you. Working with you was a pleasure, and I'm grateful for the appreciation you've shown. If there's anything further I can do, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Communication needs to be a little better
Business response:
Thank you for your feedback, Hubert. I appreciate your honesty, and I'm sorry to hear that the communication wasn't quite up to your expectations. Improving in this area is important to me, and I'll use your feedback to ensure a better experience in the future. If you have any further concerns or need assistance, please feel free to reach out directly.
Verified by Mutual of Omaha Mortgage
Mark kept the process moving
Business response:
I'm pleased to hear that you felt the process was seamless, Sandra. Ensuring things keep progressing smoothly is important to me, and I'm glad I could assist. If you have any more questions or need further help in the future, feel free to reach out. Thank you for your trust!
Verified by Mutual of Omaha Mortgage
everything went smothly!!!
Business response:
Thank you, Gerald, for your feedback. I'm glad to hear that everything went smoothly for you. If there's anything more I can assist with or any questions on your mind, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Mason was great to work with! He kept the lines of communication open and was quick to respond with any questions we had!
Business response:
I'm so pleased to hear your experience was positive, Samantha. Keeping communication open and being responsive are priorities for me, and I'm glad those efforts made a difference for you. If you have any more questions or need anything else, please feel free to reach out at any time.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 4,569 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.