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Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Location details
116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Everyone was helpful and kept me info and updated on the process. Joe kept me updated on the next steps and walked me through some steps since I'm not very tech savvy. Ashly was great in helping me get information and documents sent .
Business response:
I'm glad to hear that you found the team helpful and that we could guide you through the process. It was my pleasure to assist you with the steps, and I'm pleased that Ashly could also be of great help. Thank you for choosing Mutual of Omaha Mortgage. If there's anything else you need, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Even though there were some hurdles and challenges, Mark never stopped helping me get what I needed to consolidate my debts and move forward every step of the way. While we have never met in person, I consider him a friend.
Business response:
I'm thrilled to hear that I could assist you in consolidating your debts and moving forward. Despite the challenges, it was my pleasure to help you every step of the way. Thank you for your kind words and for considering me a friend.
Verified by Mutual of Omaha Mortgage
Ben answered every question I had.
Business response:
I'm glad I could assist you, Elizabeth. Clear communication is important, and I'm pleased to have been able to answer all your questions. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Easy, good communication,
Business response:
I'm glad to hear that you found the process easy and our communication effective. Thank you for your feedback, Robin. If there's anything more I can do to assist you, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Mark did a excellent job and guided me with clear instructions on the process. The whole process in my opinion takes to long with too many people involved. I wanted a small loan on a house which had no mortage and it seems the process should take shorter amount of time. I admittedly sought out other avenues for this loan while waiting. Mark's steady communication with me on the process kept me excited to get the loan through Mutual of Omaha.
Business response:
I'm glad to hear that my guidance and communication were helpful during the loan process. I understand your concerns about the time and complexity involved, and I appreciate your patience. Your feedback is valuable, and I’m pleased we could assist you in securing your loan with Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Peter kept us informed about each step of the process.
Business response:
I'm glad to hear that you felt well-informed throughout the process. It was a pleasure assisting you at Mutual of Omaha Mortgage. Thank you for your feedback.
Verified by Mutual of Omaha Mortgage
Better communication on the interest rate and the date of the first payment.
Business response:
Thank you for your feedback, Stephanie. I understand the importance of clear communication regarding interest rates and payment schedules. I will strive to improve in these areas to better assist you and other clients in the future. If you have any further questions or need additional clarification, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
I didn't own a computer until I turned 30 years old I am 62 years old now and needless to say my eyes are not quick and bright, my agility and dexterity which used to be above average is far below that now ! Mr Ken Park somehow understood this !! He has a calming, reassuring way about him. Taking me through everything by staying on the phone with me and continuing to help me I had a lot of hurdles to jump to close on my mortgage I am self-employed as well. Mr Ken let me say, Bless you! I'm telling anyone out there that do... read more
Business response:
Loma! thank you for the kind words. thank you for your diligence in getting things done and not giving up. glad to be a part of getting this done and getting you to a better place!
Verified by Mutual of Omaha Mortgage
The ability of your team to understand the story behind the documents reviewed and not just do a blanket underwriting
Business response:
I'm pleased to hear that you appreciated our team's thorough approach to understanding the context behind the documents. At Mutual of Omaha Mortgage, we strive to provide personalized and comprehensive service. Thank you for your positive feedback.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.