Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,569 reviews

Select a rating

Paul B.

a year ago

Ben is absolutely the best at communication and follow-through. When others weren't getting back to me promptly or letting me know what was going on, I could pick up the phone and call Ben and get answers. I asked that when we started, I could always call him, and he gave me his word, which he kept throughout the ten-week process. Ben goes above and beyond, and it shows. I can't say that for all of the people that were in the process, but Ben certainly made up for them.

Business response:

Thank you so much for your kind words, Paul. I'm really pleased to know that my communication and follow-through made a positive impact during the process. It's important to me that all your questions are addressed promptly, and I'm glad I could provide the support you needed. Your trust means a lot, and I'm grateful for the opportunity to work with you. If there's anything else you ever need help with, don't hesitate to reach out.

Debra H.

a year ago

Every step of the process was explained. Emails prompting me to complete a task online were extremely helpful. Follow-up was great. It was a wonderful and seamless process. THANK YOU!

Business response:

I'm really glad to hear that you found the process seamless, Debra. It's important to me that you were comfortable and informed every step of the way. I'm pleased that the emails and follow-ups were helpful to you. If you have any questions or need assistance in the future, feel free to reach out. Thank you for trusting me with your mortgage needs at Mutual of Omaha Mortgage!

Robert P.

a year ago

Eric was always straight with me explained questions I had

Business response:

I'm glad to hear that you felt I was straightforward and clear in addressing your questions, Robert. It's important to me that you have a transparent and smooth experience throughout the process. If there's anything else I can clarify or assist you with, please feel free to reach out anytime.

Elizabeth W.

a year ago

Travis communicated every step of the way!

Business response:

I'm glad to hear that you felt well-informed throughout the process, Elizabeth. Clear communication is important to me, and I'm pleased to know it made your experience smoother. If there's anything else you need or any further questions you have, feel free to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Bonnie R.

a year ago

Ben was great . Whenever I had a questions he answered right away. Highly recommend Ben.

Business response:

Thank you so much for your recommendation, Bonnie. I'm pleased to know that I could respond promptly to your questions and help make the process smoother for you. If there's anything else you need or further assistance down the line, don't hesitate to get in touch. Your trust means a lot to me.

Sondra E.

a year ago

Travis was very polite and not pushy in the process of assisting us with our loan. He also offered great advice pointing us in the right direction.

Business response:

Thank you for your kind words, Sondra. I'm pleased to hear that you felt comfortable throughout the loan process and found my advice helpful. It's important to me to provide support without pressure, ensuring you feel confident in your decisions. If you have any further questions or need assistance in the future, don't hesitate to reach out. I appreciate your trust in me and Mutual of Omaha Mortgage.

Ronald R.

a year ago

HIGHLY ACCESSABLE AND PATIENT.

Business response:

Thank you, Ronald, for your positive feedback. I'm glad to hear that my accessibility and patience made a difference in your experience. Being readily available and supportive is something I strive for with all my clients. If you have any further questions or need assistance down the road, feel free to reach out. It was a pleasure working with you.

Gary R.

a year ago

Mason helped guide us through the process with ease. He is very knowledgeable about everything. We enjoyed working with him.

Business response:

I'm really glad to hear that your experience went smoothly, Gary. It's important to me to make the process as understandable and straightforward as possible. I'm delighted you found my guidance helpful and that you enjoyed working with me. If there’s anything else you need or if any questions come up, please don’t hesitate to reach out.

Carolyn H.

a year ago

Ben is very professional and patient. I am his 74 year old client.I truly appreciate his empathy and kindness when answering my questions. He always answered my phone calls and emails in a timely fashion. Mutual of Omaha made a wise decision. His knowledge and people skills are excellent. Sincerely, Carolyn Hunter

Business response:

Thank you so much for your kind words, Carolyn. I'm truly glad to hear that you felt supported and valued in our interactions. It's important to me that I provide timely responses and address any questions with empathy and patience. I'm pleased to know that my efforts were helpful to you. Your feedback means a lot, and should you have any more questions or need assistance down the line, don't hesitate to get in touch. Wishing you all the best!