Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,652 reviews

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Walker T. M.

a year ago

Mark is the best loan officer I've encountered in my 75 years. He's fast, friendly, knowledgeable, great at listening and answering. I can't think of anything he didn't do right. He's right to the point and each time I got anxious he calmed me down and I felt good again

Business response:

I'm thrilled to hear your kind words and that I could assist you so effectively. It was a pleasure to guide you through the loan process and help ease any anxieties. Your satisfaction is very important to me, and I appreciate your feedback.

Nancy M.

a year ago

Things went very fast and efficently at the stat! Ben and staff were great explaining and answering any questions! As the process went on and staff outside of Ben and John's control it came to a near hault! The final step in the process took almo at two weeks!! all Ben or John could say was we are so sorry!! I did close and my positive and efficient service returned and the closing was accomplished efficiently!!

Business response:

Nancy, I appreciate your feedback and am glad that the initial stages of the process went smoothly and that our team, including Jack and myself, were able to assist you effectively. I understand the frustration with the delay at the final step, and I'm sorry for any inconvenience it caused. I'm pleased to hear that the closing process was completed efficiently. Your satisfaction is important to us, and we value your input.

Laura A.

a year ago

Mark was always availabe no matter whenever I reached out to him. It was a bit of a process and continued to stay patient with me. He was amazing to work with. Also.......let me tell you about Jennifer she was absolutely phenomenal. She answered the phone no matter what day or time I called her. I beleive that she works 24/7. She would call me on the weekend or at night if she needed something from me! She is the best!

Business response:

I'm thrilled to hear that you had such a positive experience working with both myself and Jennifer. It's great to know that our availability and dedication made the process smoother for you. Your kind words are appreciated, and I'm glad we could assist you effectively.

Peggy K F.

a year ago

Travis was always very responsive to our questions. He was very friendly and knowledgeable.

Business response:

I'm glad to hear that you found my responsiveness and knowledge helpful during your process. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Mutual of Omaha Mortgage.

Ryan L. R.

a year ago

Kenny was excellent!

Business response:

I'm thrilled to hear that you had an excellent experience, Ryan. It was a pleasure assisting you through the process. Thank you for your kind words.

Martin K Spilman S.

a year ago

Your guidance thru the procese and your patirnce with me.

Business response:

I'm glad to hear that my guidance and patience were helpful to you during the process. It was a pleasure working with you. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Sonya Christine H.

a year ago

Eric was friendly and knowledgable. He was paitent with me and answered every question.

Business response:

I'm thrilled to hear that you had a positive experience, Sonya. It was a pleasure to assist you, and I'm glad I could address all of your questions. Thank you for your kind words.

Curt W J.

a year ago

The service and communication were very good

Business response:

I'm glad to hear that you were satisfied with the service and communication, Curt. It was a pleasure working with you at Mutual of Omaha Mortgage. If there is anything more I can do for you, please don't hesitate to reach out.

Joan K.

a year ago

Travis was constantly upadating us as to what we needed to do and how we were progressing through the loan process.

Business response:

I'm glad to hear that you appreciated the ongoing updates throughout your loan process. It was a pleasure to assist you, and I am pleased that you had a positive experience with Mutual of Omaha Mortgage. Thank you for your feedback.