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700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Misunderstood about car payment
Business response:
I'm sorry to hear about the misunderstanding regarding the car payment This was listed on all of the documents for closing. In order to pass federal underwriting guidelines, we have to make sure your monthly payments are not overloaded. This was an underwriting decision made to ensure you could get the loan closed and save money as opposed to any adverse actions. If you have any further questions or need anything you are welcome to reach out to me at any time!
Verified by Mutual of Omaha Mortgage
Good communication and rates
Business response:
I'm pleased to hear that you found our communication effective and the rates satisfactory. It was a pleasure assisting you, and thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Matthew was extremely knowledgeable, communicative and kept me informed throughout the entire loan process. He made a challenging process feel much easier. I appreciate him and the fact that this is over and the money is in our account to continue our home improvements.
Business response:
I'm thrilled to hear that you found the loan process smooth and well-communicated. It was a pleasure assisting you, and I'm glad everything went as planned. Thank you for your kind words, and I'm pleased to have been part of your home improvement journey.
Verified by Mutual of Omaha Mortgage
Tyler communicated well with me and answered all my questions. He sought out support and resources if he didn't know the answer directly. His responses were quick and he was able to troubleshoot any issues.
Business response:
I'm thrilled to hear that you were satisfied with the communication and support I provided throughout the process. It was a pleasure assisting you, and I appreciate your kind words. If you have any more questions in the future, feel free to reach out.
Verified by Mutual of Omaha Mortgage
The entire loan process, from application to funding, couldn't have gone smoother. Eric Light was available to answer any questions I might have had and his entire team is knowledgeable and professional.
Business response:
I'm thrilled to hear that your loan process went smoothly and that I could assist in addressing your questions. It's wonderful to know that you found our team knowledgeable and professional. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ken was very responsive and explained each step of the process. It felt that he was very invested in making this successful for me.
Business response:
I'm thrilled to hear that you found my assistance responsive and informative throughout the process. Ensuring your success is important to me, and I'm glad to have been able to support you. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Tracy was always available to answer/guide me in any questions I had, if I couldnt reach her she would respond quickly. Very professional and pleasant to work with.
Business response:
I'm thrilled to hear that you found my assistance helpful and that I could provide the support you needed. It was a pleasure working with you, Virginia. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
I was immediately impressed with Travis' demeanor from the first time I spoke with him! He was pleasant, friendly, not high pressure but very imformative and a very good listener. He explained in simple terms how he could help me and through the entire process answered my many questions with patience and really gave me the confidence to make a decision on initiating this loan. There were no surprises along the way and the whole process was very smooth - even the timing of disbursements of funds. I know I made the right choic... read more
Business response:
I'm thrilled to hear about your positive experience, Helen. It was a pleasure assisting you throughout the loan process. I'm glad I could provide the information and support you needed to make confident decisions. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Everyone at Mutual was very proffesional and answered my questions. I worked with Ben mostly and the communication was excellent. I didnt have to wounder when I would get a reply.
Business response:
I'm thrilled to hear that you found the communication throughout your experience seamless and professional. It was my pleasure to assist you, and I'm glad I could provide timely responses to your questions. Thank you for your positive feedback!
Mutual of Omaha Mortgage has a 4.8 star rating with 4,571 reviews.
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.