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700 Red Brook Blvd., Suite 110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Once everything was in place it went smoothly
Business response:
Hi Nancy, Thanks for taking the time to share your feedback! I'm glad to hear that things went smoothly once everything was in place. I always strive to make the process as seamless as possible for my clients. If there's anything specific you think could have made the experience even better, I'd love to hear your thoughts. Your input is invaluable in helping me improve my service. Thanks again for choosing to work with Mutual of Omaha Mortgage, and I hope to assist you again in the future!
Verified by Mutual of Omaha Mortgage
Chris was very informative and helpful. He made the experience smooth and was very easy to work with.
Business response:
Thanks so much, Kevin! I'm really glad to hear that you had a smooth experience and found the information helpful. It was a pleasure working with you and making the process easy. If you need anything else in the future, just let me know.
Verified by Mutual of Omaha Mortgage
He communicated everything so that I understood what was happening
Business response:
Katherine, I'm thrilled to hear that my communication made the process clear and understandable for you. It's important to me that my clients feel informed every step of the way. Thank you for the fantastic review and for trusting me with your mortgage needs.
Verified by Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Jason is very personable, professional, and always kept me informed.
Business response:
Hi Melissa, Thank you so much for taking the time to leave such a wonderful review. I'm really glad to hear you felt informed and valued throughout the process. It was a pleasure working with you, and I'm thrilled that your experience was a positive one. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Kenny's patience was greatly appreciated by me! He really took the time to not only answer my questions, but make sure I understood his answers. He kept me informed throughout the loan process, and would let me know ahead of time what would be happening. I didn't get any surprises thanks to Kenny. Great customer service is hard to come by these days, and I'm very thankful and happy that I found it in Kenny, and Mutual of Omaha! Please give him a raise! Or better yet, a fishing trip to Montana! I'll show him places that the t... read more
Business response:
Hi Richard, I'm really glad to hear that you appreciated my approach throughout your loan process. It was a pleasure working with you and ensuring everything was clear and straightforward. Keeping you informed and making sure there were no surprises is always my goal, so your feedback means a lot. As for the fishing trip in Montana, that sounds amazing! I'll definitely keep that offer in mind. Thanks again for the kind words and trust in Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Everything was explained and walked through, any questions were answered promptl. the process was quick and simple
Business response:
Hi Anna, Thank you for taking the time to leave such a positive review. I'm thrilled to hear that you found the process quick and simple, and that I was able to answer your questions promptly. It's always my goal to ensure everything is clear and straightforward for my clients. If you ever need anything else or have more questions in the future, don't hesitate to reach out.
Mutual of Omaha Mortgage has a 4.8 star rating with 4,652 reviews.
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.