Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Reisterstown, MD

About this business

Finance Mortgage Lenders

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,684 reviews

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Patricia Louise C.

11 months ago

Communication

Business response:

I'm thrilled to hear that you had a positive experience with our communication, Patricia. Your 5-star rating means a lot to me. It's always my goal to keep clients well-informed and comfortable throughout the entire process. Thanks for sharing your feedback, and don't hesitate to reach out if you need anything in the future.

Benjamin M D.

11 months ago

Chris was very friendly and helped me through the whole process. Great communication

Business response:

I'm really happy to hear that you had a positive experience, Benjamin. It was a pleasure guiding you through the process and keeping you informed every step of the way. Thank you for acknowledging my efforts and for giving Mutual of Omaha Mortgage such a high rating. It's comments like yours that make my work very rewarding.

Andrea B.

11 months ago

Eric was a pleasure to work with. He provided me and my husband with excellent customer service and really went out of his way to get us the best deal. He really went to bat for us and made sure we understood what was happening every step of the way and responded to questions right away. Thank you Eric!

Business response:

Thank you for the wonderful review, Andrea! I'm thrilled to hear that you and your husband had a positive experience working with me at Mutual of Omaha Mortgage. It was my pleasure to provide you with excellent customer service and ensure you got the best deal. I appreciate your acknowledgment of my efforts to keep you informed and answer your questions promptly. Your kind words truly made my day! If you ever need any assistance in the future, please don't hesitate to reach out. Thanks again! - Eric Light

Tina Marie F.

11 months ago

Daniel's patience and understanding 🤗 He did not judge.

Business response:

I'm really glad to hear that you had a positive experience, Tina. Your kind words are truly appreciated. At Mutual of Omaha Mortgage, we make it a point not to judge, but to understand and help our customers in the best way we can. Your 5-star rating is very much appreciated. Thank you for your trust and support! Should you need any further assistance, feel free to get in touch.

Kimberly F.

11 months ago

Joe was always there whenever I would get frustrated or didn't understand something. He always answered my calls. I already recommended his to a freind who is having trouble with the bank since she is trying to get out from under a balloon payment loan.

Business response:

I'm so glad to hear that you had a positive experience, Kimberly! Your satisfaction is my top priority, and it brightens my day to know I was able to assist during the frustrating moments and make things a bit easier for you. It's wonderful that you felt comfortable enough to refer a friend to me; rest assured, I'll do my best to help with her challenges as well. Thanks for taking the time to leave such a fantastic review and for choosing Mutual of Omaha Mortgage. It was a pleasure working with you. -Joseph Sakaduski

Tiffany L.

11 months ago

Moving our mortgage to Mutual of Omaha was seamless. The level of communication was above and beyond our expectations. Everything was explained to us clearly, every question answered quickly. I’m so happy we chose you!

Business response:

I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was seamless, Tiffany. Ensuring clear communication and timely responses are key to the services we provide. It's fantastic to know that your expectations were met and even exceeded. Your positive feedback reaffirms the hard work we put in every day and it is much appreciated. If you ever have any other mortgage-related needs, don't hesitate to reach out. Looking forward to serving you again in the future. Thanks for choosing us! - Ben Schiaffino

Darwin A. S.

11 months ago

Daniel was always there to answer any questions & he was very friendly , even with silly questions or things that we should have been able to do! He was very professional & never made me feel like I was bothering him! If I could give him a higher score I would. Since I can only give him a 10 I definitely think he needs a raise!

Business response:

Hey Darwin, Wow, thank you for such a glowing review! I'm thrilled to hear that you were satisfied with the service provided. Don't worry about any question being 'silly', it's my job to make sure you're clear on everything. Your satisfaction is my priority, and I'm happy to have been able to meet your expectations. Thank you for your kind words and for suggesting a raise, I'll keep my fingers crossed! Stay in touch should you need any assistance in the future. Sincerely, Daniel Woods, Mutual of Omaha Mortgage

Terry R.

11 months ago

Eric made the whole process easy.

Business response:

I'm very grateful for your positive feedback, Terry. It's great to hear that you found the process easy. Your satisfaction is my top priority, and I'm glad I could deliver that for you. Thank you for choosing Mutual of Omaha Mortgage, and I look forward to working with you again in the future.

Nancy H.

11 months ago

I called Ben many times to ask questions and he always helped me. I felt like my loan was important and everyone all worked together to make sure it happened

Business response:

I'm really appreciative of your kind words, Nancy! Your satisfaction is our top priority at Mutual of Omaha Mortgage, and I'm glad to hear that you felt your loan was treated with the importance it deserved. Thank you so much for your 5-star review. Don't hesitate to reach out if you have any more questions in the future. Thanks again! -Ben Schiaffino