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Mutual of Omaha Mortgage
- Mortgage Lenders
- Owings Mills, MD
About this business
Location details
700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Michael Krach made the whole experience great. He responded promptly to communications, provided timely and informative information and was professional and very helpful. He also genuinely seemed to care about helping me.
Business response:
I'm thrilled to hear your experience with me was a great one, Anthony. It was my pleasure to provide you with timely and informative information. Knowing that you felt my genuine interest in helping you is the best acknowledgement I could hope for. Thank you for taking the time to leave a 5-star review and for choosing Mutual of Omaha Mortgage. Let me know if there's anything else I can do for you in the future.
Verified by Mutual of Omaha Mortgage
Excellent communicatio, fast, friendly and professional!!
Business response:
Hi Kellie, it's Travis here from Mutual of Omaha Mortgage. I am delighted to hear that you had a positive experience. Your feedback is greatly appreciated, and it was a pleasure to provide you with efficient and friendly service. Thank you for the 5-star rating. Don't hesitate to reach out if you need any more assistance in the future.
Verified by Mutual of Omaha Mortgage
Matt was Great. He answered all our questions and made us feel comfortable during the whole process.
Business response:
I'm so pleased to hear that you felt comfortable throughout the process, Christin. Your satisfaction is my top priority, so it's great to know that I was able to answer your questions and provide a great experience. I appreciate your kind words and the time you took to leave a review. It was a pleasure working with you on your mortgage. Thanks for choosing Mutual of Omaha Mortgage and do not hesitate to reach out if you need anything in the future!
Verified by Mutual of Omaha Mortgage
Awesome experience, stress free and quick.
Business response:
I'm thrilled to hear that you had an awesome and stress-free experience with us, Dorothy. Your positive feedback and the 5-star rating mean a lot. I strive to make the mortgage process as quick and efficient as possible, so it's rewarding to know it was appreciated. Thank you for choosing Mutual of Omaha Mortgage. If there is anything more you need, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Ben is a fantastic unlicensed freelance therapist as well as home insurance agent intimidator. He's also pretty good at the mortgage thing. :)
Business response:
So glad to hear you had a positive experience, Lorrie! It's always rewarding to know that my unique approach is appreciated. I'm glad I was able to assist with your mortgage needs and add a bit of levity to the process. Remember, I'm here if you need anything else. Take care! - Ben Schiaffino, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Payments to debtors should have gone thru bank, to make it a faster transaction,
Business response:
Hey Alan, I appreciate your feedback and the time you took to rate my service. Your suggestion about payments to debtors going through the bank for faster transaction is duly noted. We're always looking for ways to enhance our processes at Mutual of Omaha Mortgage and your input is valuable. Thanks again, and please don't hesitate to reach out if there's anything else I can assist you with. - Jason Mueller
Verified by Mutual of Omaha Mortgage
Ben was always a ailable even for the simple questions. As an older person, online is intimidad and Ben talked me right through it. I would do many loans through Ben
Business response:
Michael, I can't express how much your kind words mean to me. I'm glad I was able to support you throughout the process, and your comfort with the online aspect is a testament to your adaptability. Hearing that you'd choose to do many more loans through me is the highest compliment I could receive. Looking forward to assisting you in the future. Thanks again for choosing Mutual of Omaha Mortgage and for your 5-star review! - Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Kenneth is an asset to your organization. I say that because he was incredibly patient, understanding, and informative when I was not. His professionalism and customer service is unmatched. I'm so glad I had him as an agent.
Business response:
I'm thrilled to hear such fantastic feedback, Tonya. I'm always here to help, and being patient, understanding, and informative is just a part of what I believe is great customer service. I'm glad to hear that you appreciated our interactions and I was able to assist you during your experience with Mutual of Omaha Mortgage. If you ever need help in the future, don't hesitate to reach out. Thank you for taking the time to leave a review!
Verified by Mutual of Omaha Mortgage
Ben and his team are amazing! Very patient and thorough. Anytime I had a question or concern Ben was there to answer. For anyone considering this process I say go for it!
Business response:
Holly, thank you so much for the glowing review! I'm thrilled you found our service to be 5-star worthy. It was a pleasure working with you and I'm glad I could be there to answer all your questions. I appreciate the vote of confidence and am always here if you need anything in the future. Thanks for choosing Mutual of Omaha Mortgage! - Ben Schiaffino
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 4,572 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.