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Mutual of Omaha Mortgage

4.9

About this business

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,684 reviews
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Ruth A. C.'s profile image
Ruth A. C. 

Verified by Mutual of Omaha Mortgage

a year ago

Communication was the best part. Ken kept me updated throughout the whole process and he was always available to answer any questions I had. 

Business response:

Ruth was the most diligent borrower i ever worked with! a pleasure to work for. thanks for the review! 

Marcia M.'s profile image
Marcia M. 

Verified by Mutual of Omaha Mortgage

a year ago

Applying for a loan is t my idea of a good time…Eric was great, very pleasant and informative e. 

Business response:

I really appreciate your feedback, Marcia! I'm glad to hear that your loan application process with Mutual of Omaha Mortgage was a positive experience despite the typical stress that comes with it. I strive to make the process as smooth and informative as possible. Thank you for giving us a rating of 4.33 out of 5 stars. We'll keep doing our best to serve valued clients like you. If you have any more questions in the future, don't hesitate to reach out. - Eric Light 

Patrick J.'s profile image
Patrick J. 

Verified by Mutual of Omaha Mortgage

a year ago

Personal service 

Business response:

It was a pleasure to assist you. I look forward to assisting you in the future as well. 👍 

Victoria S.'s profile image
Victoria S. 

Verified by Mutual of Omaha Mortgage

a year ago

Very communicative process. Everything was clear and we felt that Ben heard our needs well. 

Business response:

I'm really pleased to hear that you found the process communicative and clear, Victoria. Being able to understand and cater to your specific needs is an important part of what I care about, so I appreciate you highlighting this. I thoroughly enjoyed working with you and thank you for choosing Mutual of Omaha Mortgage. Ben Schiaffino 

Jennifer R M.'s profile image
Jennifer R M. 

Verified by Mutual of Omaha Mortgage

a year ago

Mark walked through every step and did a fantastic job explaining how everything was going to go. Great communication at all turns 

Business response:

I'm so glad to hear that you found our process easy to understand, Jennifer. It was my pleasure to guide you through every step. Your positive feedback means a lot to me and to us here at Mutual of Omaha Mortgage. We strive to provide the best communication and service to our clients. Thank you for the 5-star rating! Have a great day! 

Janae B.'s profile image
Janae B. 

Verified by Mutual of Omaha Mortgage

a year ago

Ken was very helpful and polite. Always willing to answer my questions. 

Business response:

Janae! it was a pleasure working for you! im glad i was able to help you with your loan. enjoy!! 

Joseph W. Bumpers I.'s profile image
Joseph W. Bumpers I. 

Verified by Mutual of Omaha Mortgage

a year ago

Yes, what made my personal experience great was the transparent but genuine persona/professionalism that Ben displayed from our initial conversation to the day of the closing. Throughout the process, Ben communicated with me on a weekly consisted basis, he answered all of my questions while always reassuring me to not be overly concerned. He made himself available at all times even on weekends when time allowed if I posed questions during such times. Ben, represented Mutual Omaha on the highest level and I believe he also ex... read more

Business response:

Hey Joseph, I'm thrilled to hear you had a positive experience with Mutual of Omaha Mortgage and with me. Your kind words mean a lot. It was truly a pleasure assisting you throughout the mortgage process. I strive to keep communication lines open and ensure all your questions are answered, and it's rewarding to hear I was able to allay any concerns. I'm glad to know that my knowledge was able to boost your confidence during the process. I always aim to bring the best experts, like Nicholas, on board when needed, to ensure ... read more

Melissa S.'s profile image
Melissa S. 

Verified by Mutual of Omaha Mortgage

a year ago

Ben was always quick to answer questions and help! 

Business response:

Hi Melissa, I'm glad to hear that you found my assistance helpful. I always strive to be available and transparent for my clients during the entire process. Your feedback is much appreciated and helps me to continually improve. Thanks for choosing Mutual of Omaha Mortgage. 

Joan E. G.'s profile image
Joan E. G. 

Verified by Mutual of Omaha Mortgage

a year ago

Mark was always available or in constant communication with me. It made it a smooth process. 

Business response:

So glad to hear about your positive experience, Joan! Your kind words mean a lot to me. I always strive to keep my clients informed and make their mortgage process as smooth as possible. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave such a stellar review! Looking forward to serving any of your future needs. -Mark Brown 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.