Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Reisterstown, MD

About this business

Finance Mortgage Lenders

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,684 reviews

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Isabel C. O.

a year ago

Mark was absolutely wonderful in helping me obtain the home loan. There was a bump in the road but Mark was right there alongside me advocating for me to complete the process. He was always available to answer any questions I had and ALWAYS kept me updated on the status of the loan. He was always kind & respectful of any concerns I had& was with me to the completion of the loan. I also want to Thank Ashly for all her help & kindness! Thank you Mark you’re the Beat!

Business response:

Hello Isabel, I'm thrilled to hear that you had such a positive experience with our home loan process at Mutual of Omaha Mortgage. It was completely my pleasure to assist you during this journey. I'm glad I could contribute to making the process smoother for you, even during the bumps along the way. Your satisfaction is my top priority. Thank you for highlighting Ashly's efforts as well. We both appreciate your kind words. Remember, if you have any further questions or need assistance in the future, don't hesitate to reach o... read more

Diane G.

a year ago

My experience was great because of Dan Woods. From the beginning to the end. He was so thoughtful and knowledgeable Take in mind. I am a Senior Citizen with no no knowledge of a computer. He helped me and helped me. The underwriter was not very friendly. But, Don made up for it. He was AMAZING to work with. THANK YOU DON FOR YOUR HELP AND SERVICE

Business response:

Thank you so much for your wonderful review, Diane. It was truly my pleasure to assist you throughout the process. I'm glad that my knowledge and assistance were beneficial to you. I understand how challenging it can be to navigate through these processes, especially without much computer knowledge. Please know, your feedback about the underwriter will be taken into account as we always strive for customer satisfaction. I'm delighted that I could make up for it. It was wonderful working with you too. Thank you once again for... read more

Joann P.

a year ago

Ben explained everything to me and made me feel at ease. He told me the different options I had and made some suggestions that were really good for me. Ben always answered my 1001 questions promptly.

Business response:

I'm thrilled to hear that you had a positive experience with me, Joann! I pride myself on being able to thoroughly explain the process and options available, and I'm glad that you found my suggestions helpful. Please never hesitate to ask questions - no matter how many! That's what I'm here for. Thank you for your 5-star review and for choosing Mutual of Omaha Mortgage. You were a pleasure to work with! - Ben Schiaffino

Roy Demauro J.

a year ago

Ben was great every step of the way. Any question myself or my family had was answered timely and accurately. Would recommend Ben any day!

Business response:

Hey Roy, I'm thrilled to hear that you had a great experience with me at Mutual of Omaha Mortgage. Your feedback is extremely appreciated. I'm always here to help with any questions you or your family might have. It was my pleasure to assist you. Really glad to know you'd recommend me. Thank you for taking the time to leave such a positive review.

Sherry P.

a year ago

Mark was absolutely wonderful. If I had questions/concerns, regardless of time of day, he was more than willing to help. We ran into a few snags here and there, but he was always able to walk us through the issues and help talk me off a ledge when nerves took over!

Business response:

Thanks for the awesome review, Sherry! I'm happy to hear that I was able to assist you throughout the process and help ease any concerns you may have had. It was a pleasure working with you and I'm glad I was able to provide you with a positive experience at Mutual of Omaha Mortgage. I'm here if you need anything in the future. Enjoy your new home!

Norma F. T.

a year ago

Ben was what made it great!

Business response:

I'm glad to hear that you had such a positive experience, Norma. Your satisfaction is my top priority, and it's heartening to know that I was able to meet your expectations. Thank you for taking the time to leave a review and for choosing Mutual of Omaha Mortgage. Looking forward to assisting you again in the future.

Ruth Jean Ansilene L.

a year ago

Nothing at all

Business response:

hi Ruth! it was a pleasure working for you and getting your loan completed. im sorry if for some reason you are dissatisfied. let me know how i can help. thank you

Linda D.

a year ago

Very responsive to my needs

Business response:

I'm thrilled to hear that you felt well taken care of, Linda. It's always my goal to ensure all my clients' needs are met promptly. Your positive review is truly appreciated and encourages us at Mutual of Omaha Mortgage to continue our best services. Thank you for the 5-star rating! Don't hesitate to reach out if you need anything in the future. Sincerely, Eric Light

James E. W.

a year ago

Ben told us what he needed and we responded quickly. His communications was clear and when I had questions he called us back the same day.

Business response:

I appreciate your honest feedback, James. I'm glad to hear that you found my communication clear and timely. I'm always working to improve my service and your feedback helps me do that. I hope to have the opportunity to work with you again in the future and strive to make your next experience a 5-star one. Thank you for choosing Mutual of Omaha Mortgage. Ben Schiaffino