Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

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Edward V.

a year ago

Mark's dedication and professionalism exceeded our expectations throughout the entire refinance process. He not only kept us informed but also made us feel valued as clients. His deep understanding of mortgage-lending and ability to address every question with clarity made this experience stress-free. We’re truly grateful to Mutual of Omaha and their team!

Business response:

Edward, I am thrilled to hear your positive feedback! It was a pleasure to guide you through the refinance process and I am glad to know you found the experience stress-free. I strive to make each client feel valued and keep them informed, so your words mean a lot. Thank you for putting your trust in me and Mutual of Omaha Mortgage. Remember, should you have any further questions or needs in the future, don't hesitate to reach out. Appreciate the 5-star review! - Mark Fischer

Michael G.

a year ago

Kenny was amazing from start to finish. He understood and worked with all the issues I presented to him throughout the process. And if there were any issues on three other side he gave me all the information and presented me with options. Over all, Kenny is a great person to do business with, he's not just about the sell, he really seems to care about the people he's working with.

Business response:

Michael, I'm thrilled to hear that you had a positive experience working with me. Your feedback is greatly appreciated! I strive to provide the best service possible, and it's always rewarding to hear when I've achieved that. I enjoyed working with you and helping you navigate through the process. Should you or anyone you know need assistance in the future, don't hesitate to reach out. Thanks again for the kind words and the 5-star review. - Kenneth Alban, Mutual of Omaha Mortgage.

Dennis E. M.

a year ago

Michael made a real bad situaton as good as it could be

Business response:

I'm pleased to hear that I was able to help turn a difficult situation around, Dennis. It's my number one priority to ensure my clients have the best possible experience, even under challenging circumstances. Your feedback means a lot to me, and I'm glad to have had the opportunity to assist you. I'm always here if you need anything else. Thank you for choosing Mutual of Omaha Mortgage and for the 5-star review. -Michael Krach

Christine R.

a year ago

Eric was consistently communicating with me and he moved things along at a good pace. Eris and his team centered around my needs and came up with a much better solution than I expected.

Business response:

Christine, thank you for the stellar rating and kind words. I'm thrilled to hear that you were satisfied with the communication and pace of our process. It's always fulfilling to exceed expectations and provide a solution that best suits your needs. Looking forward to assisting you in the future should you need our services again. Thank you for choosing Mutual of Omaha Mortgage.

Grover A. C.

a year ago

Great people to work with. I did everything online with esse and I am 74 years old so it worked for me. Thank you!

Business response:

I'm thrilled to hear that you had a positive experience working with us online, Grover! Your feedback means a lot to us at Mutual of Omaha Mortgage. It's great to know that our efforts are working for customers of all ages. If you ever need assistance again in the future, don't hesitate to reach out. Thank you for your 5-star review! - Jason Mueller

Linda K. T.

a year ago

Hi Travis, You made so many things easier than others and I appreciate if you ever need a recommendation, just let me know. Thank you.

Business response:

I'm so glad to hear that you had a positive experience, Linda! It was my pleasure to make things easier for you during your time with Mutual of Omaha Mortgage. I'm always here to help, and if there's anything else you need, don't hesitate to reach out. Thank you for your generous offer of a recommendation, it means a lot to me. Thank you for taking the time to leave your review, your feedback is highly appreciated!

Angela B. C.

a year ago

My loan had some difficulties; however, Lisa and Kenneth we're ooen and receptive...even when my stress level was high.

Business response:

I'm really glad to hear that you had a positive experience with us at Mutual of Omaha Mortgage, Angela. It's not uncommon for loans to have a few bumps along the way, but being open, receptive, and understanding is part of our job. Your patience and trust during those stressful moments were greatly appreciated. Thank you for the 5-star rating. It means a lot to Lisa and me. We're here for you for any future needs.

Andrew L. S.

a year ago

Ben is an honest hard working individual that you can pretty much get a hold of anytime of the day, and with a quick response time, it was a pleasure working with him!

Business response:

Andrew, it's great to hear that you had a positive experience working with me. Your satisfaction is my top priority, and it's fulfilling to know that my efforts to be accessible and responsive were appreciated. I was also pleased to assist you. If you ever need any further assistance, don't hesitate to contact me. Thanks for choosing Mutual of Omaha Mortgage.

Eric M.

a year ago

Eric was helpful and guided me through the process just as expected.

Business response:

I'm delighted to hear that you found our process helpful and lived up to your expectations. Your positive feedback means a lot to me and Mutual of Omaha Mortgage. I aim to provide the best service possible to all my clients. Thank you for taking the time to leave such a glowing review, I truly appreciate it.