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116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Process was fully explained and every step was communicated thoroughly. I always knew what was happening and when, as well as what was expected from me.
Business response:
I'm glad to hear you had a positive experience, Darcy! Your feedback is greatly appreciated. It's fantastic to know the process was clear for you and that you found our communication effective. We always aim to keep our clients well-informed throughout each step. Your review is valuable to us at Mutual of Omaha Mortgage. If you have any other mortgage-related queries in the future, please don't hesitate to reach out. Thank you for the 5-star review!
Verified by Mutual of Omaha Mortgage
The process was intuitive and Eric did a great job keeping in touch!and/or looping in additional teammates to help answer questions.
Business response:
I'm glad to hear that you found the process intuitive, Colleen, and that you appreciated the teamwork at Mutual of Omaha Mortgage. Keeping you informed and your questions answered is part of providing a top-tier experience. Thank you for the 4.5-star rating, it means a lot. Looking forward to serving any future needs you have. Eric Light
Verified by Mutual of Omaha Mortgage
First off, Ken was great. Very helpful gave me great advice. Secondly, I would say the app was hands down the easiest way possible
Business response:
First off, Ryan was super fast and diligent in getting everything over to us to get this done super fast! Secondly, i second your thoughts about our app. it makes things super easy to get completed. Lastly, congrats on your son getting married! it was a pleasure working for you.
Verified by Mutual of Omaha Mortgage
He was always available for any questions at any time of the day… and responded very quickly
Business response:
Hey Brad, thank you for your outstanding review! I'm thrilled to hear that you were satisfied with my availability and quick responses. It's always my goal to provide top-notch service to our valuable clients at Mutual of Omaha Mortgage. Looking forward to serving any of your future needs. Cheers, Eric Light.
Verified by Mutual of Omaha Mortgage
Easy, responsive, and professional
Business response:
It's great to hear that you had a positive experience, Dustin! I strive to make the process as seamless and efficient as possible for every client. Your feedback reaffirms the hard work we put in every day at Mutual of Omaha Mortgage. Thank you for taking the time to share your high-rated experience. If you need any further assistance, don't hesitate to reach out. - Ben Schiaffino.
Verified by Mutual of Omaha Mortgage
Everything went smoothly if I had a question it was answered promptly Mark was always pleasant and knowledgeable
Business response:
I'm glad to hear that your experience with me was mostly positive, Tamara. Your prompt feedback is greatly appreciated as it helps us continue to improve our services at Mutual of Omaha Mortgage. I genuinely strive to make the mortgage process as smooth as possible for my clients and I'm happy to hear that you felt supported throughout. However, I noticed that your rating was 3.66 out of 5 stars. If there's anything I could have done better or any area you think we could improve on, please don't hesitate to let us know. We'r... read more
Verified by Mutual of Omaha Mortgage
Mark was very personable and helpful to me. He stayed in touch with me and kept me informed on what to do and what was going on day to day within the process. I would personally recommend him to anyone I know that is looking to apply for a loan.
Business response:
I'm really glad to hear that you had a positive experience, Jerry! It was a pleasure working with you as well and I'm glad I could assist throughout the process. It's great to know that you appreciated the daily updates. Your recommendation means a lot to me and the whole team at Mutual of Omaha Mortgage. If you ever need any further assistance, don't hesitate to reach out! Thanks again for the 5-star rating.
Verified by Mutual of Omaha Mortgage
It was easy and I was well supported through the experience.
Business response:
I'm so glad to hear that you found the process easy, William. Your positive feedback means a lot to me. At Mutual of Omaha Mortgage, we aim to provide the best support to our customers. Your 5-star rating is much appreciated. Thank you for your trust and support.
Verified by Mutual of Omaha Mortgage
Ben goes above and beyond to help people. He puts his clients interests first and sticks by their side through all questions, concerns and is also an excellent problem solver. I will be using him for all future transactions and referring people his way.
Business response:
So glad to hear you had a positive experience, Traci! It was truly a pleasure to assist you. I'm thrilled to know that my commitment to putting my clients’ interests first resonated with you. Looking forward to handling your future transactions and I'm grateful for any referrals you may send my way. Thanks for choosing Mutual of Omaha Mortgage!
Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews.
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.