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Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Location details
116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Communication was on going and that was appreciated since this was my first time.Any questions I had was answered by Mark professionally.The remaining staff was good also
Verified by Mutual of Omaha Mortgage
Nice and smooth and Mark always answered the phone. Made me feel at ease.
Business response:
I'm glad to hear that you found your experience with Mutual of Omaha Mortgage to be a smooth one, Ross! Your comfort and understanding throughout the process is a top priority for me, so I'm pleased to hear that my availability and communication put you at ease. Should you have any further questions or needs, don't hesitate to get in touch. As always, I'm here to help. Thank you for the excellent rating!
Verified by Mutual of Omaha Mortgage
Ken Parks at Mutual Mortgage did an excellent job with my refinance. His professionalism and expertise were evident throughout the entire process. Ken was always available to answer my questions and provided clear, detailed explanations that made the refinancing process smooth and stress-free. His commitment to securing the best possible rates and terms for me was truly impressive. I highly recommend Ken Parks for anyone in need of mortgage services.
Business response:
Hello Mary, Wow, thank you so much for your excellent review and 5-star rating! It was a pleasure to assist you with your refinancing needs. Your feedback validates our unwavering commitment to providing the best service and expertise in the industry. Be assured, we will continue to prioritize securing the best possible rates and terms for all our clients. Thank you again for recommending me and Mutual of Omaha Mortgage. If you or anyone you know ever needs mortgage services in the future, don't hesitate to reach out. Sta... read more
Verified by Mutual of Omaha Mortgage
Don't do surveys
Business response:
I appreciate your feedback, Nancy. While it's disappointing to hear that you're not a fan of surveys, I understand they're not for everyone. Your rating of 4 stars out of 5 means a lot to us at Mutual of Omaha Mortgage. I'm here to assist you anytime, should you need anything in the future. Thanks for choosing us. Mark Brown
Verified by Mutual of Omaha Mortgage
Mr. Eric Light was professional all the way and yet understood the importance of detail information so as not to leave the client in the dark so to speak also his courtesy was outstanding
Business response:
Luther, I genuinely appreciate your kind words and high rating. It was my pleasure to assist and provide detailed information for your better understanding. Knowing you felt well-informed and treated with respect is the ultimate goal. Thank you for choosing Mutual of Omaha Mortgage. I look forward to helping you in the future should the need arise. - Eric Light
Verified by Mutual of Omaha Mortgage
Eric was 100% on top of things and very knowledgeable.
Business response:
I'm pleased to know that you found my service satisfactory. Your feedback encourages me to maintain my efforts and helps me improve. I'm always ready to assist you with any future needs at Mutual of Omaha Mortgage. Thank you for the high rating, Michele. That really means a lot!
Verified by Mutual of Omaha Mortgage
Ken kept me up to date there were no surprises made sure I stayed ahead of the game Ken showed personal professionalism
Business response:
it was a pleasure working with you Darrell! thank you for your patience and diligence!
Verified by Mutual of Omaha Mortgage
Chris Saltzman was a pleasure to work with, he kept us informed and was available for any questions that we had It was a smooth process, I also was in frequent contact with Tiffany and she was wonderful as well. Thank you for a great experience and all you have done to help us.
Business response:
I'm delighted to hear you had a positive experience, Linda. It was a pleasure to assist you throughout the process and I'm glad that both I and Tiffany could contribute to making it smooth for you. We always strive to keep our clients informed and are more than happy to answer questions at any point. Thank you for choosing Mutual of Omaha Mortgage and for the wonderful feedback! Should you need any further assistance in the future, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Daniel was readily available for any questions I had, even when they were during weekends or after 5.
Business response:
I'm truly glad to hear that you had a positive experience, Antoine! Ensuring that I'm available to answer your questions, regardless of the time or day, is something I believe is key to providing great service. Thank you for your kind words and high rating. Your feedback is much appreciated.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.