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700 Red Brook Blvd., Suite 110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Eric was very professional and easy to communicate with and a very nice person. Liked the use of the online paperwork. Thank You again.
Business response:
I'm so glad to hear that you had a positive experience, Phyllis! Your feedback is incredibly valuable. I strive to make the mortgage process as straightforward and efficient as possible, so I'm delighted that the online paperwork was convenient for you. It was a pleasure working with you as well. If you ever have any further needs or questions, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Kenny was very helpful whenever I called with any questions. He answered the phone everytime.
Business response:
I appreciate your feedback, Gerard. It's great to hear that you found our conversations helpful. At Mutual of Omaha Mortgage, we strive to be available and responsive to our customer's needs. Your positive review motivates me to maintain this level of service. Thank you for taking the time to share your experience. Kenneth Alban
Verified by Mutual of Omaha Mortgage
Travis was responsive, quick and honest.
Business response:
I'm pleased to hear that you found my service to be responsive, quick, and honest, Michele. Your feedback is greatly appreciated and it will certainly motivate me to keep providing excellent service. Thank you for choosing Mutual of Omaha Mortgage and for rating my service highly. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
The level of communication Kenneth provided and the knowledge he has in his work gave me confidence in the decisions we were making. Kenneth's customer service was the best I have had in any banking experience I have had of any form and I will likely keep his name and # saved for any future needs I may have.
Business response:
I appreciate your kind words, Steven. It means a lot to me that you felt confident in the decisions we were making together during your mortgage process. It was my pleasure to provide you with the best customer service possible and I'm thrilled to hear that it lived up to your expectations. You can always reach out to me in the future if you need anything else. Thanks for choosing Mutual of Omaha Mortgage. Kenneth Alban
Verified by Mutual of Omaha Mortgage
Very informative of each process.
Business response:
I sincerely appreciate your positive feedback, Michael. It was my pleasure to guide you through each process. Your satisfaction is our top priority at Mutual of Omaha Mortgage. We look forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Kenneth was very informative and detailed the whole process. It was truly an easy going process.
Verified by Mutual of Omaha Mortgage
All of the people we worked with clear up to the notary and signing were most excellent and personable. Great experience. Couldn't ask for better! Thank you all!
Verified by Mutual of Omaha Mortgage
Mark was always very polite knowledgeable on every question I had if he did not know he would get back to me made the process very smooth
Business response:
I'm so glad to hear you had a positive experience, Tamara! It was my pleasure to assist you with your mortgage process. I always strive to provide the best possible service, and I'm happy to know I was able to make the process run smoothly for you. Your satisfaction is my top priority. If you have any more questions in the future, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
I had the pleasure of working with Michael Krach during my mortgage refinance, and I couldn't be more satisfied with the experience. Michael was knowledgeable, responsive, and genuinely committed to securing the best possible terms for my situation. He guided me through the process with clarity, patience, and professionalism, making what could have been a stressful experience remarkably smooth. Thanks to his expertise, I was able to refinance my mortgage with favorable rates, saving both time and money. I highly recommend Mi... read more
Business response:
Peter, I'm sincerely humbled by your kind words and the 5-star rating. I'm glad to hear that your refinancing process went smoothly and you found the terms satisfactory. It was my pleasure to assist you with your mortgage needs and to help you save both time and money. I strive to make the often complex process of refinancing as clear and straightforward as possible for my clients at Mutual of Omaha Mortgage. Thank you for your trust, for your recommendation, and for allowing me the opportunity to serve you. If you ever have... read more
Mutual of Omaha Mortgage has a 4.8 star rating with 4,655 reviews.
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.