Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

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Dawnette J. D.

2 years ago

All of the people we worked with clear up to the notary and signing were most excellent and personable. Great experience. Couldn't ask for better! Thank you all!

Tamara R.

2 years ago

Mark was always very polite knowledgeable on every question I had if he did not know he would get back to me made the process very smooth

Business response:

I'm so glad to hear you had a positive experience, Tamara! It was my pleasure to assist you with your mortgage process. I always strive to provide the best possible service, and I'm happy to know I was able to make the process run smoothly for you. Your satisfaction is my top priority. If you have any more questions in the future, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage!

Peter M.

2 years ago

I had the pleasure of working with Michael Krach during my mortgage refinance, and I couldn't be more satisfied with the experience. Michael was knowledgeable, responsive, and genuinely committed to securing the best possible terms for my situation. He guided me through the process with clarity, patience, and professionalism, making what could have been a stressful experience remarkably smooth. Thanks to his expertise, I was able to refinance my mortgage with favorable rates, saving both time and money. I highly recommend Mi... read more

Business response:

Peter, I'm sincerely humbled by your kind words and the 5-star rating. I'm glad to hear that your refinancing process went smoothly and you found the terms satisfactory. It was my pleasure to assist you with your mortgage needs and to help you save both time and money. I strive to make the often complex process of refinancing as clear and straightforward as possible for my clients at Mutual of Omaha Mortgage. Thank you for your trust, for your recommendation, and for allowing me the opportunity to serve you. If you ever have... read more

Faith E. B.

2 years ago

Tracy was very helpful in trying to get me the best deal and help meet my needs. She explained anything I was confused about to help me understand the process better. She was usually excellent at getting back to me in a timely fashion, and if I couldn’t get ahold of her I was typically get ahold of a member of the team that was assisting me

Business response:

Thank you very much for your feedback, Faith! I'm thrilled to know that you felt supported during the process and that we were able to work together to get the best deal for you. Your understanding and patience when things got a little busy meant the world to us. It was truly a pleasure working with you. If you ever have any other questions or need further assistance in the future, don't hesitate to reach out. We're always here to help!

Rami M. A.

2 years ago

Sooth and quick process

Business response:

Hey Rami, thanks for your awesome review! I'm glad to hear that you found the process smooth and quick at Mutual of Omaha Mortgage. We always aim to provide the highest level of service. I look forward to working with you in the future!

Lynnelle Beth F.

2 years ago

Easy process and great communication

Business response:

I'm glad to hear that you found the process easy, Lynnelle, and that our communication met your expectations. It was a pleasure working with you. Thank you for your positive review and for rating us 5 stars. We at Mutual of Omaha Mortgage always strive to provide excellent service. If you have any other mortgage needs in the future, please don't hesitate to reach out. -Michael Krach

Danyel J. S.

2 years ago

Everything was convenient and done in a timely manner.

Business response:

Thank you, Danyel, for your feedback. I'm pleased to hear that you found our service convenient and timely. I understand that we've room for improvement and your rating motivates us to work even harder to ensure a better experience. If you have any specific suggestions or areas for improvement, please feel free to share. Your satisfaction is our priority at Mutual of Omaha Mortgage.

Penelope G.

2 years ago

Micheal Krach, was an excellent communicator of the necessary information in y securing my home equity loan. I had no experience in this type of process which was very daunting and a “scary” for lack of a better word. Mike made the process understandable, always willing to take the time no matter the time to respond to my inquiries an set my mind at ease. I truly appreciated his knowledge, patience, and overall kindness in communicating with me. I would hope all brokers are like him and would not hesitate to refer your comp... read more

Business response:

I'm really appreciative of your kind words and positive review, Penelope! It was a pleasure helping to make the process of securing your home equity loan a little less daunting for you. I'm always here to offer patient guidance and to set your mind at ease, no matter the time of day. Your willingness to refer Mutual of Omaha Mortgage and myself means a lot. Thank you again for your trust and for allowing me to assist you.

Robert J. H.

2 years ago

Travis made the whole experience efficient and pleasurable. The website was also very easy to use.

Business response:

I'm thrilled to hear that you found the process efficient and pleasurable, Robert. Your positive feedback means a lot to me. Knowing that you also found our website easy to use is a bonus! I hope to work with you again in the future. Feel free to reach out if you have any questions or need further assistance. Travis Hofmann, Mutual of Omaha Mortgage