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Mutual of Omaha Mortgage
- Mortgage Lenders
- Owings Mills, MD
About this business
Location details
700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kenny was on top of it all and very communicative about everything.
Business response:
I'm really glad to hear that you were satisfied with the communication and service provided, Timothy. Ensuring you are kept informed and confident during the process is a top priority for me. Thanks for taking the time to leave such a positive review and for the full star rating. It was a pleasure working with you at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
It was an easy process.
Business response:
I'm glad to hear you found the process easy, Elizabeth! Here at Mutual of Omaha Mortgage, we work hard to ensure things go as smoothly as possible for our clients. Your positive rating of 4.83 out of 5 stars means a lot to me. If you ever have questions or need assistance in the future, don't hesitate to reach out. Thank you for your feedback. -Michael Krach
Verified by Mutual of Omaha Mortgage
Mr. Eric Light was professional all the way and yet understood the importance of detail information so as not to leave the client in the dark so to speak also his courtesy was outstanding
Business response:
Luther, I genuinely appreciate your kind words and high rating. It was my pleasure to assist and provide detailed information for your better understanding. Knowing you felt well-informed and treated with respect is the ultimate goal. Thank you for choosing Mutual of Omaha Mortgage. I look forward to helping you in the future should the need arise. - Eric Light
Verified by Mutual of Omaha Mortgage
Eric was 100% on top of things and very knowledgeable.
Business response:
I'm pleased to know that you found my service satisfactory. Your feedback encourages me to maintain my efforts and helps me improve. I'm always ready to assist you with any future needs at Mutual of Omaha Mortgage. Thank you for the high rating, Michele. That really means a lot!
Verified by Mutual of Omaha Mortgage
Kenny was very responsive in working with me and did an excellent job in explaining things. I look forward to working with him in the near future as the interest rate comes down.
Business response:
I'm thrilled to hear that you had such a positive experience, Gerald. It was a pleasure working with you and helping you understand the process. I'm equally excited about the prospect of working together again when interest rates fall. Your satisfaction is my top priority, so don't hesitate to reach out if you have any further inquiries in the meantime. Thank you for sharing your kind words and the 5-star review. It truly means a lot.
Verified by Mutual of Omaha Mortgage
Kenneth Alban is not only excellent in customer service skills but also in his complete knowledge of the market. He took the time to listen and learn what was best for me. He's awesome!
Business response:
I'm thrilled to hear that you had a positive experience with me. It was truly a pleasure to assist you, Bette! Your review reflects the level of service that Mutual of Omaha Mortgage aspires to provide to all our customers. I make it a point to listen and understand each client's unique situation to offer the best solutions possible. Thank you for taking the time to acknowledge this effort and for your kind words. If you ever have any more questions or need further assistance, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Great communication, made sure everything was done in as stated. I always knew where I was at during the entire refinance process. Thank you Ken & your team!
Business response:
I'm thrilled to hear that you had such a positive experience with us, Theresa! Gaining your satisfaction through good communication and transparency is always my aim during the refinancing process. Your kind words mean a lot to me and my team at Mutual of Omaha Mortgage, and we are here for any future needs. Thanks for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Michael Krach
Business response:
I'm thrilled to hear you had a positive experience with me at Mutual of Omaha Mortgage, Steven. It's my goal to provide a 5-star service to every customer, and I'm glad to know I achieved that with you. Your feedback is greatly appreciated. Looking forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Chris Saltzman was a pleasure to work with, he kept us informed and was available for any questions that we had It was a smooth process, I also was in frequent contact with Tiffany and she was wonderful as well. Thank you for a great experience and all you have done to help us.
Business response:
I'm delighted to hear you had a positive experience, Linda. It was a pleasure to assist you throughout the process and I'm glad that both I and Tiffany could contribute to making it smooth for you. We always strive to keep our clients informed and are more than happy to answer questions at any point. Thank you for choosing Mutual of Omaha Mortgage and for the wonderful feedback! Should you need any further assistance in the future, please don't hesitate to reach out.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 4,572 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.