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Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033

4.4

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Location details

15725 Dallas Parkway, Suite 120, Addison, TX, 75001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4131 reviews
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Jamal M.'s profile image
Jamal M. 
5 years ago

One of the worst business tactics, bad communication. Got higher rate than what I was promised. Kept asking questions about all my records. I felt the integration and the frustration I was put through. I well refinance ASAP 

Jordan W.'s profile image
Jordan W. 
6 years ago

Poor communication. 

Mitchell M.'s profile image
Mitchell M. 
6 years ago

Nancy Mooreland was near impossible to contact early on in the mortgage process. The only way to get her to answer my questions I had to have the sales person Gehan to get her to answer my questions. 

Margaret E.'s profile image
Margaret E. 
6 years ago

Working with the mortgage company want as great of an experience that I have had with the other 6 homes I have bought. Having to repeated submit the same documents numerous times was an issue. I would never buy another Gehan Home!! I would never recommend it to anyone. I have never dealt with such an unorganized company in previous builders that have built my home. Also, Gehan needs to make it more convenient for the buyer to close. Driving an hour away to close is unprofessional. 

Amanda O.'s profile image
Amanda O. 
7 years ago

Brookhollow Mortgage obviously does not care about closing compliant loans. I was not issued an approval within 30 days of application and they missed a COC. It’s bad enough the law allows Gehan to basically force me to use a lender, let alone a non-compliant lender. 

Business response:

Hello Amanda, Thank you for your feedback. We would like to get some additional information about your experience. If you would not mind, please send your preferred contact information to info@houseloan.com and a member of our leadership team would like to reach out to discuss further. Thank you. 

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How is Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033 rated?

Nancy Moreland at Brookhollow Mortgage Services, LTD. | NMLS# 208033 has a 4.4 star rating with 131 reviews. 

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