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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,702 reviews
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Helen F.'s profile image
Helen F. 
a year ago

Fine do far I 

Business response:

Hi, Helen. We appreciate the kind words and are glad we could provide you with a positive experience! 

Judy S.'s profile image
Judy S. 
a year ago

Helpful on a short notice. 

Business response:

Hi, Judy. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Debra W.'s profile image
Debra W. 
a year ago

The service was great. Morgan kept me informed the entire time that my car was being serviced. The courtesy car wash is nice as well and the bonus coupons for their service is a great value. 

Business response:

Hi, Debra. We are thrilled to learn that you had a positive experience with us! 

Peter H.'s profile image
Peter H. 
a year ago

Friendly people Great experience 

Business response:

Hi, Peter. Thank you so much for leaving us a stellar review! 

Claude D.'s profile image
Claude D. 
a year ago

Best service 

Business response:

Hi, Claude. Your feedback is highly appreciated. Thank you for the review! 

Katherine H.'s profile image
Katherine H. 
a year ago

They checked with me continuously to let me know what was needed and to let me know what was being done. She sent the shuttle for me when my car was ready. 

Business response:

Hi, Katherine. We appreciate the kind words and are glad we could provide you with a positive experience! 

Cindy B.'s profile image
Cindy B. 
a year ago

Very quick to arrive after I called. My driver was very professional. I’ve never had to call a two truck but glad I called Nelson’s. Hopefully I won’t need one again but if I do it will be Nelson’s. 

Business response:

Hi, Cindy. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Donna I.'s profile image
Donna I. 
a year ago

He came in a timely manner. Our keys got locked in the truck when I was going to get in and the wind closed the door. It was locked but opened enough so the guy could get his tool in and push the unlock button to get into the truck. The price caught me off guard though, $245 for not even 20 minutes, I figured maybe one hundred dollars less. I'm forever grateful 

Business response:

Hi, Donna. We are thrilled to learn that you had a positive experience with us! 

Vicki N.'s profile image
Vicki N. 
a year ago

Ease of scheduling, kept informed of service progress, informed of cost before proceeding with work, and Service Department staff treated me with respect and showed true concern regarding issue. 

Business response:

Hi, Wade. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,702 reviews. 

When is Nelson Ford open?

Nelson Ford is open now. It will close at 7:00 p.m.