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Nelson Ford

4.9

About this business

Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help! 

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.91,204 reviews
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Cecil H.'s profile image
Cecil H. 
a year ago

Pick up and delivery went well. The dealership gave me updates as to the time they would pick up and return my vehicle 

Business response:

Hi, Cecil. We are thrilled to learn that you had a positive experience with us! 

Leroy M.'s profile image
Leroy M. 
a year ago

Very friendly and professional, gave me prices up front before repairing, Samantha and Scott were very helpful. 

Business response:

Hi, Leroy. Thank you so much for leaving us a stellar review! 

Sharon H.'s profile image
Sharon H. 
a year ago

Great so far 

Business response:

Hi, Sharon. Your feedback is highly appreciated. Thank you for the review! 

Wyatt J.'s profile image
Wyatt J. 
a year ago

The service was fine . You shouldn't have to wait nearly 2 hours especially if you have an appointment. 

Peggy H.'s profile image
Peggy H. 
a year ago

Everyone went above and beyond to help me with my purchase of a new car. No one else could even come close to the caring and going the extra mile that the Nelson team provides!!! 

Business response:

Hi, Peggy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Sharon O.'s profile image
Sharon O. 
a year ago

Excellent service! 

Business response:

Hi, Sharon. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Dina H.'s profile image
Dina H. 
a year ago

They did my oil change in a reasonable amount of time and changed battery also. Lady at customer service desk was very nice. 

Business response:

Hi, Dina. We are thrilled to learn that you had a positive experience with us! 

Larry M.'s profile image
Larry M. 
a year ago

You have got a great sales person. I didn’t go in to buy a 350 F350 but I drove away with one they are a great bunch of guys. Thank you very much guys for a great experience 

Business response:

Hi, Larry. Thank you so much for leaving us a stellar review! 

Donna R.'s profile image
Donna R. 
a year ago

Fast and efficient service! 

Business response:

Hi, Donna. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.9 star rating with 1,204 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open on Monday at 8:00 a.m.