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Nelson Ford

4.9

About this business

Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help! 

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.91,128 reviews
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Richard C.'s profile image
Richard C. 
10 months ago

Very professional and accommodating 

Business response:

Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Clara H.'s profile image
Clara H. 
10 months ago

Went in need of a vehicle and they work with me to get one. Was very nice and very work able payment with price thank you. 

Business response:

Hi, Clara. We are thrilled to learn that you had a positive experience with us! 

John C.'s profile image
John C. 
10 months ago

Did an excellent job from start to finish 

Business response:

Hi, John. Thank you so much for leaving us a stellar review! 

Audrey H.'s profile image
Audrey H. 
10 months ago

They made sure to check my car thoroughly. Did not try to sell me anything. I trust their service department. 

Business response:

Hi, Audrey. Your feedback is highly appreciated. Thank you for the review! 

Eric W.'s profile image
Eric W. 
10 months ago

Sam provided the best customer service that I have had in a long time. She was very professional and kept me up-to-date on the progress.. 

Business response:

Hi, Eric. We appreciate the kind words and are glad we could provide you with a positive experience! 

Susan S.'s profile image
Susan S. 
10 months ago

As a family this is the 4th car we have bought from Brandon Chocklette at Nelson. He is so professional and wonderful to work with and we won't buy a car from anyone but Nelson and any salesperson but Brandon. 

Business response:

Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Kennedy W.'s profile image
Kennedy W. 
11 months ago

Very long wait to get my car repaired. November 20th 2023 to February 29th 2024. 

Business response:

Hi, Kennedy. We are thrilled to learn that you had a positive experience with us! 

002p58693 0.'s profile image
002p58693 0. 
11 months ago

Customer service was great the mechanic was awesome all were very supportive. 

Business response:

Hi, Linda. Thank you so much for leaving us a stellar review! 

Todd S.'s profile image
Todd S. 
11 months ago

Melissa did great answering all my question anytime i called also Bobby kept me informed as well when vehicle would be ready 

Business response:

Hi, Todd. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.9 star rating with 1,128 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open at 8:00 a.m.