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Nelson Ford

4.9

About this business

Ford Service Department In Martinsville, VA Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help! 

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.91,204 reviews
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Todd S.'s profile image
Todd S. 
a year ago

Melissa did great answering all my question anytime i called also Bobby kept me informed as well when vehicle would be ready 

Business response:

Hi, Todd. Your feedback is highly appreciated. Thank you for the review! 

Linda R.'s profile image
Linda R. 
a year ago

Fine no problem 

Business response:

Hi, Linda. We appreciate the kind words and are glad we could provide you with a positive experience! 

Kimberly R.'s profile image
Kimberly R. 
a year ago

You took care of all that was asked - right on time. The service advisor Morgan did a great job communicating with me and having my car delivered to my house. 

Business response:

Hi, Kimberly. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Robert J.'s profile image
Robert J. 
a year ago

Movers were unable to off load a riding lawn mower from their truck. Tow truck driver was here with a flatbed in 15 minutes and off loaded the mower with no problem. Excellent prompt service. 

Business response:

Hi, Robert. We are thrilled to learn that you had a positive experience with us! 

Diane H.'s profile image
Diane H. 
a year ago

Nelson Ford Mazda has always served me very well with all my needs. I bought my Escape from Nelson about 6 years ago. I have had no problems with the SUV except regular maintenance. I can count on them to take prompt care of my needs. 

Business response:

Hi, Diane. Thank you so much for leaving us a stellar review! 

Mark R.'s profile image
Mark R. 
a year ago

The sales staff was very nice to work with. Made the experience in buying very peasant. 

Business response:

Hi, Mark. Your feedback is highly appreciated. Thank you for the review! 

Ronnie M.'s profile image
Ronnie M. 
a year ago

Melissa was a great person to work with she is so nice and knowledgeable 

Business response:

Hi, Ronnie. We appreciate the kind words and are glad we could provide you with a positive experience! 

Bradley C.'s profile image
Bradley C. 
a year ago

Fast service and friendly staff! 

Business response:

Hi, Bradley. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Seth C.'s profile image
Seth C. 
a year ago

Everyone I spoke to was friendly, I received my vehicle back quickly, and they made sure I was taken care of 

Business response:

Hi, Seth. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.9 star rating with 1,204 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open on Monday at 8:00 a.m.