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Nelson Ford

4.7

About this business

Location details

201 Commonwealth Blvd W, Martinsville, VA, 24112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,556 reviews
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Carol E.'s profile image
Carol E. 
a year ago

Friendly, knowledgeable folks, work was completed timely and great job on task of replacing the bumper on my 2000 Silverado and an amazing job with the paint! It takes a lot to impress an old man like me , but they did! My truck may be 24 years old but it’s like new inside and out, first time ever in the shop, could not have asked for a better experience! 

Business response:

Hi, Carlton. Your feedback is highly appreciated. Thank you for the review! 

Sharon F.'s profile image
Sharon F. 
a year ago

You all was very kind to me!!! And you made sure that all my paperwork was up to date as well as finished and that everything l needed was fully taken care of. I especially want to thank Mr. John Myers for being a great salesman. Everyone was so nice, and l thanks Nelson Ford for my Ford Escape. And l would recommend the dealership for an outstanding job…. 

Business response:

Hi, Sharon. We appreciate the kind words and are glad we could provide you with a positive experience! 

Darrell S.'s profile image
Darrell S. 
a year ago

Service was quick but I had asked them to check all fluid levels including windshield washer fluid and none was added. 

Business response:

Hi, Darrell. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Terri Younger E.'s profile image
Terri Younger E. 
a year ago

The service was prompt. The check in and check out personnel are always courteous and pleasant. 

Business response:

Hi, Terri. We are thrilled to learn that you had a positive experience with us! 

Wade N.'s profile image
Wade N. 
a year ago

Ease of setting appointment time, work completed in timely manner, and staff very friendly and supportive. 

Business response:

Hi, Wade. Thank you so much for leaving us a stellar review! 

Peggy P.'s profile image
Peggy P. 
a year ago

Got in and out fast. Everything went good. People were very nice and friendly. 

Business response:

Hi, Peggy. Your feedback is highly appreciated. Thank you for the review! 

Audrey H.'s profile image
Audrey H. 
a year ago

Friendly, efficient service. Washed my car after regular oil change and tire rotation. Checked brakes as requested. 

Business response:

Hi, Audrey. We appreciate the kind words and are glad we could provide you with a positive experience! 

Mark T.'s profile image
Mark T. 
a year ago

Great customer service and quick turn around, will definitely be back!! 

Business response:

Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Patricia E.'s profile image
Patricia E. 
a year ago

Awesome, friendly staff & service techs did a great job and completed all work in a timely & professional manner. 

Business response:

Hi, Patricia. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Ford

How is Nelson Ford rated?

Nelson Ford has a 4.7 star rating with 1,556 reviews. 

When is Nelson Ford open?

Nelson Ford is closed now. It will open tomorrow at 8:00 a.m.