Nelson Ford

Deborah G. 

on Birdeye

2 years ago

I had an appointment for the oil change at 2pm. I came out to see how much longer it would take at 3:45. The service was complete but still had to wait on paperwork. Was there a problem or is this wait time normal now? 

Thomas W. 

on Birdeye

2 years ago

As always service was good, Olivia was very friendly and did a good job. One thing I don’t understand is why it takes over an hour for an oil change 

Mike B. 

on Birdeye

2 years ago

Fast reliable service 

Craig H. 

on Birdeye

2 years ago

The advisor was very polite and work was done quickly. 

Christopher W. 

on Birdeye

2 years ago

Great to work with did a great job as always 

Gail W. 

on Birdeye

2 years ago

I hit a deer. The work was great with the exception of my hood has a bigger gap on one side. It was not put back even. It is somewhat noticeable. I just didn't complain. If I myself as a lady noticed it I know they did. Oh and the m an asked for $500 without me seeing my vehicle. Yep that upset me. I thought who does that in America 🙄 Everybody wants money but don't want to do things accordingly 🤔 

Patricia E. 

on Birdeye

2 years ago

Very nice staff, fast, experienced 

Mary P. 

on Birdeye

2 years ago

The staff was courteous and professional. They repaired my brakes and got my car back to me earlier than I expected. From the service desk to the technician to the shuttle driver, everyone worked as a team to make my experience pleasant. Thank you !! 

Deangelo G. 

on Birdeye

2 years ago

Great service took our vehicle in for repair got a rental everything was done in a timely fashion. Vehicle looked just like we got it when it came off the lot excellent job