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Nelson Ford
- Car Dealers
- Martinsville, VA
About this business
Location details
201 Commonwealth Blvd W, Martinsville, VA, 24112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brake service and full service oil change. Car wash was either not performed or poorly done.
Awesome polite employees they greeted you... Awesome I'll be coming back soon or later in the near future
I was totally satisfied with the service.
Very friendly staff, ease of setting appointment, work completed in a timely manner, and price reasonable for work completed.
As usual receptionist in service department very friendly, work completed in a timely manner, and price for work conducted reasonable.
Business response:
Hi, Wade. Your feedback is highly appreciated. Thank you for the review!
Had a vehicle in for service, vehicle was there for over one month after a few weeks of diagnostics. I specifically said if it couldn't be fixed quickly I'd come get it and make an appointment to bring it back, that way i wasnt without a vehicle for a stretch of time waiting on someone to work on it .When the vehicle was finally "fixed" issue was still there. It's not acceptable in my opinion to have my vehicle for one month and two weeks and then the issue not be fixed after that.
My husband and I purchased a new Ford Bronco from Nelson Ford. I want to say it was a very pleasant experience. From beginning with Charles Gary, the customer service was great. He assisted us with the most professional, knowledgeable, and positive experience from beginning to end. Chris was awesome in getting us the lowest interest rate and payments that we can fit into our budget. And Terri finalized the paper work and even took care of calling our Insurance company to save us the time and hassle of being on the phone with... read more
Took my Chevy Colorado in for an oil change and tire rotation. It took 1 hour and 20 min to complete. Seemed a little long to me. The cost was $81.67 and that seems pretty darn high to me.
Tow truck driver was very professional did a great job thanks
Frequently asked questions about Nelson Ford
How is Nelson Ford rated?
Nelson Ford has a 4.7 star rating with 1,508 reviews.
When is Nelson Ford open?
Nelson Ford is open now. It will close at 7:00 p.m.