This profile has been claimed by the business owner or representative.
Nelson Kia
- Car Dealers
- Bassett, VA
About this business
Location details
4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I brought my vehicle in for a scheduled service at 10:00. My Telluride was ready within a hour which I consider to be very good. They also washed my vehicle as a courtesy. I also noticed a leak in one of my tires that I purchased from Nelson. They informed me that they would order a replacement due to warranty on the tires. Overall, I was very pleased with the visit.
Great customer service. My only complaints: • I was told it would only take an hour for an oil change and correcting 2 recalls- appointment was at 1 pm, didn't leave until 3:30pm. • I accepted the car wash offered by them and was pleased until I opened the door to get in my car and saw what looked like dirt/mud in my seat. Also, when I got home I noticed streaks down the side of my car like it hadn't been rinsed completely.
Replaced wiper blades under warranty as needed. Great Service!
I trust this shop. Everyone at this dealership is Awesome. If I have a weird sound with my car. They go out of their way, to check it out, and give me peace of mind. I appreciate the service department. Thank you
The work was done on time and efficiently. The staff was friendly and accommodating. Marian was very gracious and kept me informed as to the progress.
Judy Hardy is outstanding. She helped me find exactly what I wanted and overall, she is top notch. The process was extremely fast and I am really happy with my purchase through Nelson Kia Subaru.
Excellent service, prompt and efficient!!!
Good, good! Marian always make visit stress free.
Great service… 2 ladies up front taking appointments were very professional and helpful… Jennifer is the one who I mostly dealt with… spot on knowledge and went above and beyond to help and answer questions… Chad was thorough in the service of my Kia.
Frequently asked questions about Nelson Kia
How is Nelson Kia rated?
Nelson Kia has a 4.6 star rating with 597 reviews.
When is Nelson Kia open?
Nelson Kia is closed now. It will open tomorrow at 8:00 a.m.