Nelson Kia's cover image

This profile has been claimed by the business owner or representative.

Nelson Kia

4.6

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6625 reviews
Select a rating
James B.'s profile image
James B. 
a year ago

OMG the staff went way above and beyond to help and make sure I was happy and satisfied. I could never brag enough about Nelson Kia!! Eddie especially in the service department. 

Business response:

Hi, James. Thank you so much for leaving us a stellar review! 

Bonnie M.'s profile image
Bonnie M. 
a year ago

Nelson Kia did a great job fixing both recalls on my 2012 Kia Forte. Thank you Ed Arrington, Marian Ullrich, Robert Minnick and Kailey for a positive experience. 

Business response:

Hi, Bonnie. Your feedback is highly appreciated. Thank you for the review! 

Joyce F.'s profile image
Joyce F. 
a year ago

Great service! 

Business response:

Hi, Joyce. We are thrilled to learn that you had a positive experience with us! 

Elvie B.'s profile image
Elvie B. 
a year ago

Very prompt and thorough 

Business response:

Hi, Elvie. Thank you so much for leaving us a stellar review! 

Linda P.'s profile image
Linda P. 
a year ago

This was an unexpected trip to have repairs done to my Subaru. I’m thankful for all the kindness shown to me, and an assessment of my car, to correctly determine the problem… Getting the parts was a delay in the process causing their not getting the work done. It became an over the weekend wait. Unfortunately as the service department is so busy and the need for augmented staff hard to obtain, and the parts were also delivered on a Saturday, my car was in the shop for 6 days. My situation was such that not having transpo... read more

Business response:

Hi, Linda. Your feedback is highly appreciated. Thank you for the review! 

Tammy M.'s profile image
Tammy M. 
a year ago

Marion and Chad are awesome!! Couldn't recommend them enough! 

Business response:

Hi, Tammy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Debbie M.'s profile image
Debbie M. 
a year ago

Easy to work with, knowledgeable staff. Great job! 

Business response:

Hi, Debbie. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Kevin R.'s profile image
Kevin R. 
a year ago

Fixed the problem 

Business response:

Hi, Kevin. We are thrilled to learn that you had a positive experience with us! 

Teresa H.'s profile image
Teresa H. 
a year ago

Saw me on time, got in, got out quickly, everyone courteous 

Business response:

Hi, Teresa. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Kia

How is Nelson Kia rated?

Nelson Kia has a 4.6 star rating with 625 reviews. 

When is Nelson Kia open?

Nelson Kia is open now. It will close at 7:00 p.m.