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Nelson Kia

4.6

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6625 reviews
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Nancy B.'s profile image
Nancy B. 
a year ago

Informative, relaxed and diligent in car buying experience. 

Business response:

Hi, Nancy. Your feedback is highly appreciated. Thank you for the review! 

George P.'s profile image
George P. 
a year ago

Marian got me in and out very quickly. Great service! 

Business response:

Hi, George. We appreciate the kind words and are glad we could provide you with a positive experience! 

Richard P.'s profile image
Richard P. 
a year ago

Super experience…….paid attention to my needs always was available to answer my questions. Super satisfied with our experience. Totally love the car. Would recommend Nelson to all 

Business response:

Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Michael S.'s profile image
Michael S. 
a year ago

No pressure. We were treated like people and not just a customer. The sportage we were interested in was offered for a test drive. Told take for a drive, as long as I wanted. Financing was ready. Very comfortable environment. 

Business response:

Hi, Michael. We are thrilled to learn that you had a positive experience with us! 

Karen C.'s profile image
Karen C. 
a year ago

This was the easiest buying experience I have ever had. It went smooth, and took very little time to complete. My sales person was knowledgeable and polite and went over and beyond to help me. 

Business response:

Hi, Karen. Thank you so much for leaving us a stellar review! 

Clarence J.'s profile image
Clarence J. 
a year ago

I have always trusted The Nelson Subaru Service Team! Excellent Customer Service! 

Business response:

Hi, Clarence. Your feedback is highly appreciated. Thank you for the review! 

Marietta M.'s profile image
Marietta M. 
a year ago

You don’t take advantage of your clients like a lot of other service providers do and I appreciate that dearly. I love the friendliness I received by each and every employee up there at Kia service department. Every time I come up there, I’m treated like an individual like I am somebody and I appreciate that as long as I’m treated like somebody you will receive all my business. Thank you for all you do for me and my family. 

Business response:

Hi, Marietta. We appreciate the kind words and are glad we could provide you with a positive experience! 

Molly S.'s profile image
Molly S. 
a year ago

I was in quick for service and out just as fast. Totally a good experience.Marion was very helpful. 

Business response:

Hi, Molly. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Lori C.'s profile image
Lori C. 
a year ago

Purchased my second Kia from your dealership and once again there was no pressure and the process was quick and easy. Judy was responsive and took great care of me and I will definitely continue to refer customers to you! 

Business response:

Hi, Lori. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Kia

How is Nelson Kia rated?

Nelson Kia has a 4.6 star rating with 625 reviews. 

When is Nelson Kia open?

Nelson Kia is open now. It will close at 7:00 p.m.