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Nelson Kia

4.6

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6597 reviews
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Ruth L.'s profile image
Ruth L. 
2 years ago

Oil change and tire rotation was completed in a timely manner. The complimentary car wash was an appreciated bonus! 

Susan J.'s profile image
Susan J. 
2 years ago

Great work. Marian super great at her job. Kept me informed and an asset. 

Ashley S.'s profile image
Ashley S. 
7 months ago

The younger lady that works in front with Miriam has horrible customer service very rude makes me not even want to take my vehicle back there to get serviced 

Karen S.'s profile image
Karen S. 
9 months ago

I planned accordingly and scheduled my appointment 3 weeks in advance. I dropped my car off for my 8:15 appointment and went back to get it at 11:30 and they had not even taken my car back to be serviced. My ride wasted a trip up there and had to take me back at 3:30 when it was ready. I scheduled my appointment for a reason and they gave my appointment time to someone else. This was not how I planned my day off. 

Dean C.'s profile image
Dean C. 
a year ago

Don't deny that the car has problems. Respond to communications. Retrain your incompetent staff. 

Frequently asked questions about Nelson Kia

How is Nelson Kia rated?

Nelson Kia has a 4.6 star rating with 597 reviews. 

When is Nelson Kia open?

Nelson Kia is closed now. It will open tomorrow at 8:00 a.m.