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10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Super. Ernest is the greatest. He always takes very good care of me. I never wait long and am always updated on services.
Business response:
Thanks for sharing this! It is great to hear that Ernest consistently provides you with attentive and efficient service. Knowing that you feel well taken care of and kept in the loop throughout your visits means a lot to us. We will be sure to pass along your kind words to him.
Good service so far didn’t wash my car though and they rotating my tires two tires. They were missing the screw where u put air
Business response:
Thank you for taking the time to share your experience with us. We are glad to hear that your service visit went well overall. We do want to note your feedback about the car wash and the missing valve stem caps on your tires after the rotation, as that is helpful for us to know. We appreciate you letting us know and hope to see you again for an even better visit next time.
I dropped my vehicle off early in the morning for a scheduled appointment. Eloy Muñoz was my service advisor. He was very pleasant and assisted me with my car's services and answered questions that I had.
Business response:
We are overjoyed to hear that your visit went so smoothly. Starting the day with an early drop-off can feel stressful, and it is great to know that Eloy made the process easy by walking you through your services and taking the time to answer your questions. We will be sure to pass along your kind words to him. We look forward to seeing you at your next visit!
I am extremely busy and short on time. I called Josh and made my appointment the evening before. Josh always gets me in and out quickly. He also keeps me updated on the things my car needs and where they are as far as wrapping up the service appointment. Highly recommend Josh!!
Business response:
Thank you for your review, and we are glad to hear that your experience with our service team has been such a positive one. We know how valuable your time is, and it is great to know that you are being taken care of efficiently from start to finish. The communication you mentioned, being kept informed throughout your appointment, is exactly the kind of service we strive to provide every visit. We appreciate the kind words and look forward to seeing you next time!
Fast and friendly people Always recommend this dealership to anyone Always greets you with a smile
Business response:
Thank you for your wonderful feedback! It is great to hear that our team made such a positive impression with their friendly and welcoming approach. We take pride in making every visit a comfortable experience, and knowing that you would recommend us to others means a lot. We look forward to serving you again!
over all is an ok experience. ridiculously overpriced. I had to be checking, analyzing every single item to make sure it was something needed or hadn't already paid for (prepaid service).
Business response:
Thank you for sharing your observations regarding your recent service visit. We aim to provide clear explanations of recommended services, pricing, and maintenance plan coverage so customers can make informed decisions about their vehicles. Feedback like yours helps highlight areas where additional clarity may be beneficial. Please reach out to Fred Duron at fredd@nptosa.com if you would like to discuss your experience in greater detail.
Kevin and the finance guys made everything nice and smooth. Kevin did an awesome job paid attention to what I wanted and what my son wanted . If I ever need a car again or have a friend who needs one will most definitely recommend kevin
Business response:
Thank you for sharing this wonderful feedback about your experience at North Park Toyota of San Antonio. It is great to hear that Kevin took the time to truly listen to both you and your son, and that the finance team helped make the process feel easy and stress-free. We will be sure to pass along your kind words to Kevin and the rest of the team. We look forward to being here for you and anyone you send our way when the time comes for their next vehicle.
Eloy did a great job! Same as always! I keep going to north park because they do things the right way
Business response:
We are privileged to hear that you continue to have great experiences with us. It means a lot to know that Eloy delivered the kind of service that keeps you coming back, and that our team has been consistent in meeting your expectations. We look forward to seeing you again next time!
Best service ever. From the sales department to the service department. I feel like a VIP.
Business response:
Thank you for sharing this! Hearing that you felt like a VIP from the moment you walked into sales all the way through your service experience means a lot to us. We work hard to make every visit feel that way, and it is great to know that came through for you. We look forward to seeing you again!
North Park Toyota of San Antonio has a 4.5 star rating with 18,605 reviews.
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.