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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Always have a great experience when I bring my vehicles here for maintenance. Always ask for Jorge Gutierrez he always hears out my concerns, and listens to what I have to say. He’s the reason I bring my tundra, Highlander, and my moms rav4 here for maintenance instead of going to the other Toyota dealership that is less than 1 mile from where I live
Business response:
Thank you for sharing such a wonderful review with us! It means a lot to hear that Jorge has consistently made your experience a positive one by truly listening to your concerns and taking care of your vehicles. That kind of trust is something we take seriously, and it is great to know that Jorge has earned yours across multiple vehicles and multiple visits. We will be sure to pass along your kind words to him. We look forward to seeing you and your family the next time your Tundra, Highlander, or RAV4 is due for service!
Thomas was excellent and knowledgeable The wait time was quite long and the services were pricey.
Business response:
Thank you for your wonderful feedback about Thomas! It is great to hear that he provided knowledgeable and excellent service during your visit. We understand that a long wait time and higher service costs can be frustrating, and we take that feedback seriously as we are always looking for ways to improve the overall experience for our customers. We hope to have the opportunity to serve you again and continue to earn your trust.
I normally don’t like going to delarships to get my oil changed because of how long it takes but I pulled up George got me squared away and I was out of there pretty quick! Definitely changed my experience with going to the dealership. Thank you George again!
Business response:
We are absolutely thrilled to hear about your experience! It is great to know that George was able to get you in and out quickly and make the process so easy. We understand that time matters, and it sounds like he delivered exactly the kind of service that keeps customers coming back. Thank you for sharing this, and we look forward to seeing you again!
The best part is that I always feel really good there. Pleasant; everyone is very friendly.
Business response:
We are elated to hear that visiting us always leaves you feeling good! A friendly and welcoming experience is something our team works hard to provide every day, so it means a lot to know that comes through. Thank you for taking the time to share this — we look forward to seeing you again.
Customer focused. Pleasant environment. All who helped were very professional.will recommend to friends and others.
Business response:
Thank you for taking the time to share your experience with us. It means a lot to hear that our team made you feel valued and that the environment was welcoming. We take pride in providing professional service, and your kind words reinforce why we love what we do. We look forward to being your go-to resource for all your Toyota needs, and we truly appreciate you spreading the word to your friends and others.
They kept me posted the whole time and did the work within the timeframe they told me when I first got there.
Business response:
Thanks for sharing your experience with us! Clear communication and staying on schedule are things we take seriously, so it is great to hear that both came through during your visit. We look forward to seeing you again the next time you need us.
I like taking my Toyota back to a Toyota dealer because they know the vehicle very well, that’s mostly what they work on and they always use authentic Toyota parts but dealerships tend to overcharge for there work and they don’t always do good work so you have to be proactive and educated yourself on your vehicle, be smart about what they are telling you and don’t be afraid to tell them if you’re not happy with the work they did. I’ve had some bad experiences at North Park but most of them have been good, plus they are close... read more
Business response:
Thank you for taking the time to provide feedback and share your honest perspective. We understand that dealership experiences can vary, and we appreciate that you have found enough value in coming to us to keep returning. We regret that some past visits did not fully meet your expectations, and we hope each experience moving forward continues to reflect the level of care and quality that we strive to provide. To discuss your experience further, please reach out to Fred Duron at fredd@nptosa.com.
I’m very pleased with the service, especially with new vehicles. My kid’s car had a tire pressure warning and the service area checked in tires and topped them off with air free of charge
Business response:
We are absolutely thrilled to hear about your experience with our service team! It means a lot to know that your child's car was taken care of quickly and at no cost to you. That kind of straightforward, hassle-free service is exactly what we aim to provide every time someone comes through our doors. Thank you, Nathan, for taking the time to share this and for trusting us with your family's vehicles.
The building was pretty warm but overall a fine experience. You need more restrooms. The employees took forever in the stalls.
Business response:
We are grateful that you took the time to share your feedback with us. We are glad to hear that your overall experience was a positive one, and we appreciate you pointing out areas where we can do better. Your comments about the temperature and restroom availability are helpful, and we will take them into consideration as we continue working to improve the comfort of our facility for all of our guests.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,605 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.