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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Took 15 minutes for service advisor to make it to my car to check in for service
Business response:
Thank you for your honesty. We understand that your time is valuable, and we regret that your check-in experience did not meet your expectations. We strive to provide prompt, attentive service from the moment you arrive, and your feedback helps us identify where we can do better. We would welcome the opportunity to learn more about your visit and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.
My advisor goes above and beyond respecting my time so it’s never waisted! Highly recommended and I run my own service &parts department at another dealership just North of Toyota. The industry needs more men with honesty and integrity. Kevin has done me solid.
Business response:
We greatly appreciate your kind words and the time you took to share your experience. Coming from someone who works in the industry, your perspective carries real weight, and we do not take that lightly. Kevin will be thrilled to hear that his commitment to honesty, integrity, and respecting your time has made such a meaningful impression. We are proud to have him on our team, and feedback like yours is a genuine reminder of why those values matter so much in this business. Thank you for the strong recommendation, and we loo... read more
Efficient and was able to set up next day appointment Would have taken my vehicle to my usual mechanic but time was unavailable
Business response:
Thank you for sharing your experience! We are glad we were able to accommodate you with a next-day appointment and that the process felt efficient from the start. We understand how valuable your time is, and it means a great deal to know we could step in when you needed a convenient option. We hope to see you again whenever you need us!
He was friendly, efficient, and fast. Got me in and out within an hour Better service than last time
Business response:
We are grateful for your kind words and for taking the time to share your experience with us. It is wonderful to hear that your visit was smooth, efficient, and completed within the hour. We also appreciate you noting the improvement from your previous visit, as that means a great deal to our team. We look forward to continuing to provide you with the level of service you deserve.
Excellent service and done in timely manner Friendly staff great waiting area and follow up appointment is set.
Business response:
Thank you for sharing such wonderful feedback about your recent visit! We are thrilled to hear that you experienced timely service, a friendly team, and a comfortable waiting area. It means a great deal to us to know that every part of your visit left a positive impression. We look forward to seeing you at your follow-up appointment and continuing to provide you with the same level of care.
Fast I had an excellent experience with the service department! Sean was outstanding from start to finish. He kept me informed throughout the entire process, explained everything clearly, and made sure all of my questions were answered. His professionalism, honesty, and attention to detail made the experience completely stress-free.
Business response:
We are overjoyed to hear about your experience with our service department! It is truly wonderful to know that Sean made such a positive impression through his professionalism, clear communication, and genuine attention to detail. We take great pride in ensuring every visit is as smooth and stress-free as possible, and it sounds like that is exactly what you received. Thank you for taking the time to share your feedback, and we look forward to welcoming you back whenever you need us.
Have always been satisfied with Toyota services. Customers are well taken care of. Excellent service.
Business response:
We are honored to hear that you have consistently had such positive experiences with our team. Knowing that our customers feel well taken care of means a great deal to us, and it is truly the standard we strive to uphold with every visit. Thank you for your continued trust and for taking the time to share your kind words.
I was greeted as soon as I drove in at the service station. Jose was my service manager and helped explain the services I needed. He helped me set up the account on Sunbit to help pay for the services done. All in all it was good.
Business response:
Thank you for sharing your experience with us! We are glad to hear that you were greeted promptly upon arrival and that your visit to our service department went smoothly. It is wonderful to know that Jose took the time to clearly explain the services you needed and also helped you get set up with a convenient payment option through Sunbit. We truly appreciate your kind words and look forward to welcoming you back the next time your vehicle needs attention.
Had a very pleasant experience with service advisor Kevin at North Park Toyota. He was courteous, experienced and helpful. He took the extra time to explain all the charges and options available.
Business response:
We are delighted to hear about your experience with Kevin. It is wonderful to know that he provided courteous and knowledgeable service while taking the time to walk you through your charges and available options. We will be sure to pass along your kind words to him. Thank you for choosing us, and we look forward to welcoming you back for your future service needs.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,262 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open at 7:00 a.m.