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Northeast Indiana Veterinary Emergency & Specialty Hospital
- Emergency Pet Hospital
- Fort Wayne, IN
About this business
Location details
5818 Maplecrest Road, Fort Wayne, IN, 46835, United States
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My chihuahua had a very severe cough, you took xrays of her heart n lungs n claimed nothing was wrong with her, I wanted to show you a video of her coughing n you didn't want to see, you said her trachea was not collapsed, I asked for her xrays n you said you would forward them to my home vet, wich you did along with stating her trachea was fine, I had to pay you $600.00 n left with no help, I had her xrays redone along with a trachea xrays wich showed she had a collapsed trachea, I was at your facility put in a room for 3hr... read more
I was very disappointed in the amount of time we waited and waited . We was there for 5 and a half hours. As an emergency hospital I was severely disappointed. Most of the staff was really nice it’s just the amount of time when you are worried enough about your family member to bring them in to be seen. It’s painful to watch them suffering for that long.
Business response:
We apologize for the long wait time you experienced at our hospital. We strive to provide timely and efficient care for all of our patients, and we are sorry that we fell short of your expectations. Your feedback is important to us and we will work to improve our processes to ensure a better experience for all of our clients. -Emily, Administrative Assistant
This place sucks. Unintelligent, DEFINITELY not a specialty place. You have to call a 1800 number and pay $100 to have a specialist tell THEM what to do. Then they will take advantage of you when your pets in need and try to overcharge you and get you to pay for things that are not needed. Stay far away from this place.
Business response:
We're sorry to hear about your negative experience. Our team strives to provide the best care possible for all pets that come through our doors. If you'd like to discuss your visit in more detail, please call our hospital at 260-426-1062 and ask to speak to our Hospital Administrator. -Emily, Administrative Assistant
Worst experience I have ever had. I had to go here because it was after hours at my regular vet office. We were not cared for well and basically told that my dog had a stomach ache and went on our way with some antacids and probiotics Sunday morning along with a bill over $500. Told me to give her those things. I told him she isn’t eating so if she continues to not eat how would I give her these meds. The vet told me that if she didn’t eat anything by Monday to take her into my regular vet and sent us on our way. She died ... read more
Business response:
Ms. Phillips- I am so sorry to hear about the loss of your pet and the negative experience you had at our hospital. If you'd like to discuss your visit further, please call our hospital at 260-426-1062 and ask to speak to our Hospital Administrator. -Emily, Administrative Assistant
RecommendedCame into to veterinary hospital to have our dog checked out that was unable to walk after a fall. Arrived @ the hospital @ 6:30pm no one even came into the room until 8:30pm & that was after I had told someone that my dog was having rapid breathing. 30 minutes later the tech came in just checked his breathing & said oh we will get him some pain medication & let the doctor know. Well no pain medication & no Doc. Doc finally comes in to see him to assess about 45 mins later, gets a plan & here we are still waiting for any ty... read more
Business response:
Ms. Vance- We apologize for the extended wait times and the inconvenience you experienced during your visit. We take your feedback seriously and will address this issue with our staff to ensure it does not happen again. If you have any further questions or concerns, please don't hesitate to call us at 260-426-1062. - Emily Ferber, Administrative Assistant
RecommendedGod bless Dr. Aba for his marvelous work in my life, I was diagnosed of HERPES since 2019 and I was taking my medications, I wasn’t satisfied i needed to get the HERPES out of my system, I searched about some possible cure for HERPES and i saw a comment about Dr. Aba how he cured HERPES, DIABETES, HEPATITIS B and CANCER with his herbal medicine, I contacted him and he guided me. I asked for solutions, he started the remedy for my health, and he sent me the herbal medicine through DHL. I took the medicine as prescribed by him... read more
Horrible! They scared my hubbys service dog he peed himself. they ignored us when he couldnt even stand. horrible workers
They take a client back to a room, check the dog’s temperature and heart, and then leave the room for over 5 hours without even coming back into the room to check in or see how things are going?!?! Nothing! No communication as to why things are taking so long or anything. Seriously?!?! You’re beloved pet could just lay there and die and luckily for you, you could be charged big money for the appointment! No thanks! Will never step foot in this place!! Save yourself a complete Saturday and don’t go here!!
We have been waiting for over 3 hours to see what is wrong with our dog. We have had to go out into the lobby 2 times time just to get updates on how she is doing. Fully do not recommend this place.
Frequently asked questions about Northeast Indiana Veterinary Emergency & Specialty Hospital
How is Northeast Indiana Veterinary Emergency & Specialty Hospital rated?
Northeast Indiana Veterinary Emergency & Specialty Hospital has a 4.3 star rating with 2,799 reviews.
When is Northeast Indiana Veterinary Emergency & Specialty Hospital open?
Northeast Indiana Veterinary Emergency & Specialty Hospital is open now. It is open 24/7.