Numotion

Greg M 

on BBB

2 years ago

Worst place ever. Told me insurance covered everything no money out of pocket get home $4000 bill in the mail Back and forth for it for over two years till I finally dropped it. Anytime I need service or repair takes months to get anything to happen been waiting over a year for a new cushion now finally called me say its in OK put it in the mail no problem 15 minutes later get a call you owe us more money before will send it to you. Keep it Ill go somewhere else 

Louisa K 

on BBB

2 years ago

Ive been dealing with this company for several years now. Ive never seen such a complete disregard for the needs of a customer. My power wheelchair has needed service several times of the years. There is always a month or more wait time for a tech to be sent out (I do not drive) to investigate the problem and then another wait time ( the last was 8 months) to actually get the parts delivered and installed. Im now being forced to wait for a battery charger for my chair. One month out for the tech to come look at it. My chair ... read more

david p. 

on BBB

2 years ago

Worst company ever!!!! Backrest support of my wheelchair snapped off. As I was falling, I knocked my head on the concrete floor and slid out of my wheelchair. No support from NuMotion to fix the problem with my wheelchair. Prior to backrest snapping off, NuMotion Tech came out 2 days earlier to service my wheelchair, he photographed the backrest and confided he would need to discuss with others as to a fix. The very next day wheelchair back rest broke, I immediately reported the problem. No phone calls and no returned emails... read more

SHALONE J 

on BBB

3 years ago

Back in ********* my primary care doctor had put in an order for a electric s**oter after many falls due to my cancer. I was told my s**oter wouldnt be ready till November because it was being made specifically for me. Sept 5th I was hospitalized due to a ********* fracture again due to my cancer. My case manager had **ntacted Numotion and was told by tiresa it wouldnt be ready till November. Sept 13th 2022 they in fact delivered my s**oter HOWEVER the tech that came out to measure sent me a link with the s**oter I would be ... read more

William B. 

on BBB

3 years ago

This company sells junk! The ***** electric wheelchair, which was purchased in Oct. 19,2019 is laying on my front porch in two pieces. The seat assembly separated from the base unit. I have repeatedly contacted this company for resolve. The company representative always promised to assist, but the date of their assistance has not occurred. They are not trustworthy, nor do they place the customer first.