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Ocotillo Village Health Club & Spa

4.2

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Location details

4200 S Alma School Rd, Chandler, AZ, 85248, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
4.2287 reviews
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Karen B.'s profile image
Karen B. 
rating
6 years ago

I love the the Village and wish I could spend 4 hours a day there! -darn work ;) When they opened, I was concerned about the pricing, but as it turns out I couldn't walk away from it now. I'm stronger, leaner more flexible and I have met so many neighbors I would have not normally met. The instructors always help if you are new to a class or activity. The variety of classes and instructors are perfect for me. If you want to improve your health- don't think twice about joining. The hours are also fantastic- I have gone before... read more

Business response:

Karen, thank you for such an awesome review! We are so happy to have you as a member and are glad that you love it here. See you around the club! 

Supawat J.'s profile image
Supawat J. 
rating
6 years ago

One of the best gym I have ever been..clean..free complimentary.i got guests pass from my sister. Lots of hi tech equipment. Clean and professional staff. 

Adam J.'s profile image
Adam J. 
rating
7 years ago

Very expensive but is above and beyond any gym in Phoenix including lifetime fitness in my opinion. I do not like the crowd in most gyms. I never hear anyone cursing or being loud or obnoxious like I do at other gyms. The staff is awesome. If you're looking to join ask for Chase or Sterling. I've dealt with both of those guys and they were very helpful and accommodating. The place is amazing from the pool to the cafe to the classes and a very clean locker room and steam room. I could go on and on but you're better just to ch... read more

Chelley L.'s profile image
Chelley L. 
rating
7 years ago

Update: Please review response by Ocotillo to my Better Business Bureau complaint - which accuses me of putting myself in a dangerous situation by stretching in the weight area. How do you know I was stretching - do you have camera footage to show this? For your information - I was lifting weights in the weight area - an area designated for this purpose - The former Village member, Michelle Kuamoo, making this claim has not fully disclosed the entire story. I would like to share with the BBB our leadership team's involvement... read more

Business response:

Michelle, we take the safety of our members very seriously. We have been providing our members safe and friendly places to exercise and socialize for over 40 years in the Arizona health club market. Our retention rate is significantly higher than the industry average and we frequently hear from our members that they consider the Village a second home. We proactively survey our members quarterly to make sure we are meeting their needs and have an open door policy with all our managers to make sure members always feel comforta... read more

Sarah S.'s profile image
Sarah S. 
rating
7 years ago

Wow. This club operates on a different level. Every staff member I encountered greeted me and was friendly. Even just walking by the towel desk. I had my first experience at a Village Spa and this was spectacular. The masseuse McKenna was amazing. The spa desk was so friendly and it was HUGE that I could charge tip to my account. Every touch at this club is luxurious. The fluffy towels, tropical scented body products, cool spray in the steam room, and the ambiance of music and outdoor channels on TV. Love all of the little t... read more

Justine K.'s profile image
Justine K. 
rating
7 years ago

Just joined Ocotillo Village about a week ago, so this review is based off my family's first week at the gym. What made us decide to join was the kids club, if you're a mom or family the kids club is pretty top notch. Another reason I decided to join this gym was the class schedule, they offer yoga, hot yoga, spin, barre and other variations of workout classes. I would say I'm more of a class person than a standard gym person. I've taken two classes so far, Sunday 8:30am spin with Laura and really enjoyed it. Wish I had the ... read more

Alba S.'s profile image
Alba S. 
rating
7 years ago

Due to the many questions received I thought the best way to answer your messages was to do an update Membership for a couple is $247+ tax per month *Kids rule the place and employees are too afraid to ask cooperation from arrogant parents. *No additional barre or zumba classes added. Schedule show no major changes same as last year. * Yes I received a walk through of the weight training not that impressed with equipment or set up. *facilities show wear and tear now but the place still makes for a nice retreat. I really enjo... read more

Business response:

Hi Alba, Thank you for taking the time to share your experience at Ocotillo Village on Yelp. As our group fitness director mentioned to you, we are still adding new classes to our group fitness class schedule to better meet the needs of our members. We have added several lunchtime classes like the 11:45 am Zumba classes and will be adding a 12:15 pm hot yoga class in March to better provide for our members in the tech sector, along with early morning classes, evening classes and weekend classes. Next time you are in, plea... read more

Lisa M.'s profile image
Lisa M. 
rating
7 years ago

This is by far my favorite health club. Very professional and excellent customer service. They have a bunch of activities for my kids and adults. I would highly recommend if you are looking for a new gym! 

K S.'s profile image
K S. 
rating
7 years ago

This club should be rated the five stars it is. Rick the fitness manager is open to suggestions and truly cares about you. In fact, all the staff show much love and care. All the classes i take are so on point! Faye, Terri , Lionel and Ana are a few of my favorites. Go see my buddy Chase to join up. Its a complete transformation in my life and i have so much gratitude to be apart of this wonderful environment. 

Business response:

Thank you so much for your review! So glad you love our club, because we love having you as a member. 

Frequently asked questions about Ocotillo Village Health Club & Spa

How is Ocotillo Village Health Club & Spa rated?

Ocotillo Village Health Club & Spa has a 4.2 star rating with 287 reviews. 

When is Ocotillo Village Health Club & Spa open?

Ocotillo Village Health Club & Spa is open now. It will close at 8:00 p.m.