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4200 S Alma School Rd, Chandler, AZ, 85248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
My review is only of the spa and cafe as I have yet to try the entire club but will be soon! The spa is fantastic! Everyone who works there is really nice and they create a welcoming environment from the moment you walk in. Anytime you visit the spa you receive complimentary services to use the club for the day and they have EVERYTHING! The cafe is also really good. They offer complementary fountain drinks and coffee and the prices are reasonable and the food was good. I had the chicken wrap with a side salad and have no com... read more
Business response:
Hi Melissa, thanks for sharing your experience at the Village on yelp! We’re glad you’re enjoying everything the Village has to offer, from the spa to the cafe and everything in between. Hope to see you around the club! In good health, Carol Nalevanko President, Village Health Clubs & Spas
Disappointed with my experience so far. I do not like to write disparaging reviews, but I don't have time to continue politely tapping shoulders up a management chain. My family just joined. We bought the unlimited package for my son. This includes daycare costs. My son's first day at the daycare, we learned that he hadn't been entered into the system properly, and we were charged for his first three hours which were supposed to be complimentary under the plan. We were excited about enrolling my son in the tumbling class, on... read more
Business response:
Hi Betsy, Thank you for sharing your experience with us on Yelp. It sounds like we haven't quite met your expectations as a new member, and for that I'd like to apologize. New member paperwork, including unlimited childcare information, takes 3-5 business days to be entered into our check-in system. During that short window, before we've entered the information, you may see a charge pop up on your account for childcare. Rest assured, our team checks our unlimited childcare accounts at the end of each month to make sure ... read more
I've had a great experience while joining this club it's truly a step above any other workout facility in the valley. There's so many activities and classes available, the staff is super friendly and the club is very clean. They truly cater to your every need I highly recommend it.
Overall this was what our family was looking for. The gym is clean, well maintained. Classes are fun and instructors are great. The kids are happy in Kids Club and I'm comfortable they are well taken care of in a clean, fun place. Still have not been able to attend a Social Event, but as long as childcare is avail, I look forward to going with my husband.
I am loving the hot yoga classes here! This is a great health club. It's never overcrowded, the facilities are impeccably maintained, the staff is friendly and helpful. It's a great place to hang out and get healthy. They've got a really nice cafe that even has vegan options. They also host some member events. There was some kind of candlelight dinner around Valentines Day. I haven't had a chance to check these types of things out yet so there's more left to discover! The only thing I'd probably say is I wish the Sauna was h... read more
Aside from the hefty price it comes with, this gym is great! You're always greeted by friendly(sometimes not too friendly) front desk people. The gym is constantly being cleaned, weights/TRX equipments always put to their places. The classes are not over crowded like other gyms. You get what you pay for with this gym.
Wanted a membership intro and was told the membership person was not available and was not offered, a seat water, a brochure or encouraged to wait. The person at the front desk (an older person) was not friendly, actually rude and not at all cordial. After reading the negative reviews here, I understand how important it is to read all the views. I won't go back.
Business response:
Hi Leo, Thank you for your feedback, I'm sorry you didn't have a good experience with us. Let me make it up to you. Come to the club for a tour, we can sit down for lunch, and I'll personally show you how we treat our members and guests at the Village. Best, Yassna Javadpour yjavadpour@dmbclubs.com Membership Director Ocotillo Village Health Club & Spa
The Village is a very nice, high end health club with great amenities, I went with a friend to check it out last week and while we were working out there was a large group of boys, I think they were baseball kids from the area high school, Hamilton, I believe, who were behaving obnoxiously in the gym. Many of them were loud, making rude comments, using bad language, and generally making it a very uncomfortable environment to try to work out in. There was little to no supervision with this group, one large man seemed to be... read more
Unbelievable staff, great facility, comfort, charm and an engaging schedule of activities. You pay well to get that level of service and schedule but if you want quality this is where you will get it.
Business response:
Hi Coxaqui, Thank you for sharing your experience at Ocotillo Village with us! We're glad you've enjoyed all the club has to offer, from the staff to the activities. See you around the club! Best, Carol Nalevanko President Village Health Clubs & Spas
Ocotillo Village Health Club & Spa has a 4.2 star rating with 287 reviews.
Ocotillo Village Health Club & Spa is open now. It will close at 8:00 p.m.