Ocotillo Village Health Club & Spa

4.3

Fitness & Instruction
Chandler, AZ

About this business

Recreation Fitness & Instruction

Location details

4200 S Alma School Rd, Chandler, AZ, 85248, United States

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Weekday	Schedule	Status
Mon	5:00 a.m. to 10:00 p.m.
Tue	5:00 a.m. to 10:00 p.m.
Wed	5:00 a.m. to 10:00 p.m.
Thu	5:00 a.m. to 10:00 p.m.
Fri	5:00 a.m. to 10:00 p.m.
Sat	6:00 a.m. to 8:00 p.m.
Sun	6:00 a.m. to 8:00 p.m.

4.3309 reviews

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Alba S.

8 years ago

Due to the many questions received I thought the best way to answer your messages was to do an update Membership for a couple is $247+ tax per month *Kids rule the place and employees are too afraid to ask cooperation from arrogant parents. *No additional barre or zumba classes added. Schedule show no major changes same as last year. * Yes I received a walk through of the weight training not that impressed with equipment or set up. *facilities show wear and tear now but the place still makes for a nice retreat. I really enjo... read more

Business response:

Hi Alba, Thank you for taking the time to share your experience at Ocotillo Village on Yelp. As our group fitness director mentioned to you, we are still adding new classes to our group fitness class schedule to better meet the needs of our members. We have added several lunchtime classes like the 11:45 am Zumba classes and will be adding a 12:15 pm hot yoga class in March to better provide for our members in the tech sector, along with early morning classes, evening classes and weekend classes. Next time you are in, plea... read more

Lisa M.

8 years ago

This is by far my favorite health club. Very professional and excellent customer service. They have a bunch of activities for my kids and adults. I would highly recommend if you are looking for a new gym!

K S.

8 years ago

This club should be rated the five stars it is. Rick the fitness manager is open to suggestions and truly cares about you. In fact, all the staff show much love and care. All the classes i take are so on point! Faye, Terri , Lionel and Ana are a few of my favorites. Go see my buddy Chase to join up. Its a complete transformation in my life and i have so much gratitude to be apart of this wonderful environment.

Business response:

Thank you so much for your review! So glad you love our club, because we love having you as a member.

Melissa E.

8 years ago

My review is only of the spa and cafe as I have yet to try the entire club but will be soon! The spa is fantastic! Everyone who works there is really nice and they create a welcoming environment from the moment you walk in. Anytime you visit the spa you receive complimentary services to use the club for the day and they have EVERYTHING! The cafe is also really good. They offer complementary fountain drinks and coffee and the prices are reasonable and the food was good. I had the chicken wrap with a side salad and have no com... read more

Business response:

Hi Melissa, thanks for sharing your experience at the Village on yelp! We’re glad you’re enjoying everything the Village has to offer, from the spa to the cafe and everything in between. Hope to see you around the club! In good health, Carol Nalevanko President, Village Health Clubs & Spas

B F.

8 years ago

Disappointed with my experience so far. I do not like to write disparaging reviews, but I don't have time to continue politely tapping shoulders up a management chain. My family just joined. We bought the unlimited package for my son. This includes daycare costs. My son's first day at the daycare, we learned that he hadn't been entered into the system properly, and we were charged for his first three hours which were supposed to be complimentary under the plan. We were excited about enrolling my son in the tumbling class, on... read more

Business response:

Hi Betsy, Thank you for sharing your experience with us on Yelp. It sounds like we haven't quite met your expectations as a new member, and for that I'd like to apologize. New member paperwork, including unlimited childcare information, takes 3-5 business days to be entered into our check-in system. During that short window, before we've entered the information, you may see a charge pop up on your account for childcare. Rest assured, our team checks our unlimited childcare accounts at the end of each month to make sure ... read more

Jason J.

9 years ago

I've had a great experience while joining this club it's truly a step above any other workout facility in the valley. There's so many activities and classes available, the staff is super friendly and the club is very clean. They truly cater to your every need I highly recommend it.

V. G.

9 years ago

Overall this was what our family was looking for. The gym is clean, well maintained. Classes are fun and instructors are great. The kids are happy in Kids Club and I'm comfortable they are well taken care of in a clean, fun place. Still have not been able to attend a Social Event, but as long as childcare is avail, I look forward to going with my husband.

Gina G.

9 years ago

I am loving the hot yoga classes here! This is a great health club. It's never overcrowded, the facilities are impeccably maintained, the staff is friendly and helpful. It's a great place to hang out and get healthy. They've got a really nice cafe that even has vegan options. They also host some member events. There was some kind of candlelight dinner around Valentines Day. I haven't had a chance to check these types of things out yet so there's more left to discover! The only thing I'd probably say is I wish the Sauna was h... read more

Winchelle R.

9 years ago

Aside from the hefty price it comes with, this gym is great! You're always greeted by friendly(sometimes not too friendly) front desk people. The gym is constantly being cleaned, weights/TRX equipments always put to their places. The classes are not over crowded like other gyms. You get what you pay for with this gym.