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Optimus Futures
- Investment Service
- Boca Raton, FL
About this business
Optimus Futures is an Independent Introducing Broker located in Boca Raton, Florida. Founded by Matt Zimberg, a futures industry veteran for nearly 20 years, Optimus Futures’ principal philosophy is to Nurture Traders by providing Advanced Technology with Friendly, Knowledgeable Support. We have clearing arrangements with some of the biggest Futures Clearing Merchants (“FCM’s) in the world and our Independence allows us to offer a variety of trading platforms, services and solutions that would not be possible from any one si... read more
Location details
4160 Northwest 1st Avenue, 17, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I had difficulty placing an order on the Eurex exchange at the time of the Europe open I emailed Matt who responded immediately and got the problem fixed within minutes. Not bad for 3.00 am EST. Optimus really are dedicated to customer service.Thanks Matt!
Matt Zimberg is a solid guy that cares that traders have the right mindset and risk profile. I never felt like a simple commission charge when conversing with Matt and team at Optimus.
Optimus offers a balance that is hard to achieve with responsive/personal customer service, extensive platform options, and discounted fees. Thank you for taking the time to set me up and thank you for not making me have to follow up on anything! You handled it all!
I'm just getting into day trading. I thought getting questions answered about software, data feeds, etc. would it be a straight forward process but it proved otherwise. Or maybe I was just unlucky. In any event, after a discouraging morning talking with other brokers, my fortunes changed for the better when I hit upon Optimus Futures in the afternoon. The staff was accessible, professional and very patient answering questions while offering advice to get started. I can't thank them enough.
I was treated very professionaly. I also enjoined reading the newletter which is very informative. Thank you Matt.
Its so nice to have the great customer service from Optimus Futures. You can actually talk to your broker on the phone and get your questions answered. Its a very nice change from just dealing with some other brokers where you don't know anyone and only get email support. (Optimus also does have email and chat support.) They also offer any software and data feeds you want plus great pricing. Thanks!
Optimus Futures has an extremely unique approach to customer support hard to come by in this industry. Extremely responsive, helpful, and a great brokerage firm to build a long term relationship with.
The team at Optimus Futures are very helpful and professional. By far the best service I've received from anyone in the industry. They spent time working with me to understand my trading style and requirements in order to make a couple platform recommendations. They were very impartial as we tried a couple things out until we found something that worked. All communication has been very prompt over both e-mail and phone.
Matt and his office staff, are courteous, and helpful. I chose the wrong program during the Feb 2018 correction. Due to the volatile market during this time I lost my investment. I am going to regroup, and re-invest again with some programs Matt recommended. Due to my lost I rank it 4 stars even though it was my decision. If my investment were doing good after the recent correction, I will have rank it 5 stars.
Frequently asked questions about Optimus Futures
How is Optimus Futures rated?
Optimus Futures has a 5 star rating with 246 reviews.
When is Optimus Futures open?
Optimus Futures is closed now. It will open tomorrow at 7:00 a.m.